Specialist Network Quality

The Network Quality Specialist at Epsilon (CJ Affiliate) is responsible for enforcing CJ's quality standards, investigating publisher compliance issues, and supporting publisher development. This role requires a methodical approach, strong analytical and organizational skills, and sound judgment in policy enforcement within the performance marketing ecosystem. The specialist will proactively identify compliance issues using various tools and provide training and support to publishers.

Must Have

• Enforce CJ's quality standards as defined in the CJ Publisher Service Agreement
• Proficient in various publisher models and fraud tactics
• Display a methodical approach to investigation
• Excellent analytical, organizational and follow-through skills
• Strong judgment in decisions regarding policy enforcement
• Use reports, tools, and third-party technology to proactively identify publisher compliance issues
• Address assigned and self-generated tickets using templated responses
• Perform new hire NQ training in India
• Provide support to publisher development team by training and educating new publishers/sub-affiliate networks
• Participate in the monthly publisher payout process
• Own and produce regular audits of software publishers
• Overall 5-6 years of relevant professional experience
• Bachelor’s degree
• Self-driven and takes initiative to solve problems
• Thorough and detail-oriented with excellent time-management
• Ability to communicate effectively
• Critical thinking skills with ability to understand policy
• Decisive with excellent judgment related to policy enforcement
• Strong problem solving and analytical skills

Good to Have

• Web development experience or familiarity with HTML & CSS is a plus

Perks & Benefits

• People centricity: focus on employee well-being and colleagues care about each other
• Collaboration: work together, support one another, achieve goals collectively
• Growth: endless opportunities for learning, development, and career advancement
• Innovation: drive progress through cutting-edge solutions and forward-thinking approaches
• Flexibility: balance between work and personal life, adaptability to solve problems creatively
• YOUniverse: nurturing environment for growth, wellbeing, and work-life harmony
• Equal Opportunity Employer: committed to diversity, inclusion, and equal employment opportunities

Overview

About Business Unit:

From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network & home services. Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs.

Why we are looking for you

You’re curious, like to investigate and learn, collaborate with teammates, and have exceptional attention to detail. You’re want to be part of a company that’s a great place to work with a positive culture, career development opportunities, and competitive compensation and benefits. If that sounds like you, this could be a great fit!

What you will enjoy in this role

With over 20 years of experience, CJ Affiliate is the most trusted and established name in affiliate marketing. As a performance-based marketing channel, we help advertisers acquire new customers and increase sales to current customers while facilitating compensation to publishers for every action they drive. We reach billions of consumers by creating fair, transparent, and successful partnerships between advertisers and publishers.

We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting-edge solutions, strategies, and support that drive meaningful results.

As a Network Quality Specialist you would work independently with general guidance from leadership, and be responsible for enforcing CJ's quality standards as defined in the CJ Publisher Service Agreement and other related documents. A Network Quality Specialist is proficient in various publisher models, and fraud tactics.

This role is expected to display a methodical approach to investigation, has excellent analytical, organizational and follow-through skills, and shows strong judgment in their decisions regarding policy enforcement.

Click here to view how transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Use reports, tools, and third-party technology to proactively identify publisher compliance issues
• Address assigned and self-generated tickets using templated responses to notify publishers of information needed, or of action taken.
• Perform new hire NQ training in India
• Provide support to publisher development team by training and educating new publishers/ sub-affiliate networks
• Participate in the monthly publisher payout process.
• Own and produces regular audits of software publishers
• Display a methodical approach when investigating issues
• Consistently looks for ways to improve
• Act as the go-to person for Client Development team for questions related to publisher compliance
• This role may require review websites with objectionable content to be removed from the network as defined by the CJ Publisher Service Agreement (cj.com/psa)

Qualifications

• Overall 5-6 years of relevant professional experience
• Bachelor’s degree
• Self-driven and laser-focused individual who takes the initiative to solve problems
• Thorough and detail-oriented with excellent time-management and follow-through skills
• Ability to communicate effectively
• Critical thinking skills with the ability to understand the policy
• Being decisive with excellent judgment as it relates to policy enforcement
• Web development experience or familiarity with HTML & CSS is a plus
• Strong problem solving and analytical skills

Additional Information

is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

YOUniverse. A work-world with you at the heart of it!

At , we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our unique benefits, here

is an Equal Opportunity Employer.

is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.