Account Supervisor

As an Account Supervisor in the Business Management team, you will lead day-to-day client management, ensuring seamless coordination across strategy, creative, media, production, and regional/global stakeholders. You will oversee the planning and execution of integrated campaigns, manage workflow and delivery timelines, and provide strategic guidance to clients and internal teams. This role also supports the Account Director/Business Director in building client relationships and driving business growth.

Must Have

• Lead day-to-day client communication and be the key point of contact for assigned brands
• Manage end-to-end campaign operations from briefing to post-campaign reporting
• Partner with strategy, creative, media, and production teams for high-quality outputs
• Prepare client-ready documents including status reports, schedules, and presentations
• Monitor campaign performance and support optimization recommendations
• Support resource planning, financial tracking, and SOW management accurately
• Deliver tasks to deadlines and ensure accuracy of reporting and inputting
• Strong understanding of integrated marketing communications and campaign/project management
• Proven ability to manage multiple workstreams and stakeholders in a fast-paced environment
• Minimum 5 years of relevant brand/creative agency or marketing experience
• Experience working across offline and digital media channels
• Strong interpersonal and problem-solving skills
• High level of attention to detail and accuracy across all tasks
• English proficiency
• Proactive, solutions-oriented mindset and ability to work independently and collaboratively

Good to Have

• Experience working with global/regional teams

Perks & Benefits

• Hybrid, full flex work style (3 days a week in office)
• Extensive Learning & Development opportunities (15,000+ programs via Marcel Classes)
• Work Your World program (work from anywhere for up to 6 weeks per year)
• Culture of open feedback and support through Career Conversations program
• Access to Global AI Platform, Marcel
• Range of leaves and health-related support

Company Overview

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people, and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 90,000+ brilliant minds with expertise in data, technology, media, strategy, creativity, and business transformation, all literally at your fingertips.

Publicis Groupe is the largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation.

Overview

As an Account Supervisor in the Business Management team, you will play a key role in leading day-to-day client management, ensuring seamless coordination across strategy, creative, media, production and regional/global stakeholders. You will oversee the planning and execution of integrated campaigns across all channels, manage workflow and delivery timelines, and provide clear, strategic guidance to both clients and internal teams. You will also support the Account Director/Business Director in building trusted client relationships and driving business growth.

Responsibilities

What you will do with us:

• Lead day-to-day client communication and become the key point of contact for assigned brands
• Manage end-to-end campaign operations—from briefing and workflow management to delivery and post-campaign reporting
• Partner closely with strategy, creative, media, and production teams to ensure high-quality outputs aligned with client objectives
• Prepare client-ready documents including status reports, schedules, contact reports, and presentation materials
• Monitor campaign performance and support optimization recommendations with data and insights
• Support resource planning, financial tracking, and SOW management with accuracy and timeliness
• Delivery of tasks to deadlines
• Accuracy of reporting and inputting

Requirements

What you will bring:

• Strong understanding of integrated marketing communications and campaign/project management
• Proven ability to manage multiple workstreams and stakeholders in a fast-paced environment
• Minimum 5 years of relevant brand/creative agency or marketing experience within the industry
• Experience working across either offline and digital media channels
• Strong interpersonal and problem-solving skills
• High level of attention to detail and accuracy across all tasks
• English proficiency
• A proactive, solutions-oriented mindset and an ability to work both independently and collaboratively
• Experience working with global/regional teams is a plus

Additional Information

What Publicis Groupe can offer you:

Be a part of the Publicis Groupe family - one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:

• A hybrid, full flex work style, with 3 days a week spent meeting your clients and/or colleagues face to face.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• A culture of open feedback and support to reach your goals through our Career Conversations program
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for advancement and collaboration with our global network
• And many more benefits, including a range of leaves, health related support, and so forth.

Publicis Groupe believes that our people are our greatest asset. Our people are chosen for their skill sets, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all qualified individuals and will provide appropriate assistance for candidates who may need other considerations or adjustments throughout the recruitment process upon request.