Customer Account Representative

Dinamic As Group is seeking a motivated and detail-oriented Customer Account Representative to serve as a key point of contact for clients. This role focuses on maintaining strong client relationships, ensuring account satisfaction, and supporting business objectives through excellent communication and organizational skills. The ideal candidate is proactive, professional, and thrives in a fast-paced, client-focused environment, contributing to impactful experiences and high-quality event solutions.

Must Have

• Act as the primary liaison between the company and assigned client accounts
• Manage and maintain accurate account information and documentation
• Respond to client inquiries in a timely, professional manner
• Coordinate internally to ensure client needs are met efficiently
• Monitor account activity and identify opportunities for improvement
• Support client retention through consistent follow-up and service excellence

Perks & Benefits

• Competitive salary
• Growth and advancement opportunities
• Supportive and collaborative work environment
• Ongoing training and professional development
• Stable, full-time position with long-term potential

Company Description

Dinamic As Group is a forward-thinking company specializing in creating impactful experiences and delivering high-quality event solutions. We are driven by creativity, organization, and a commitment to excellence. Our team thrives in a collaborative and fast-paced environment where innovation and professional growth are encouraged.

Job Description

We are seeking a motivated and detail-oriented individual to serve as a key point of contact for our clients. This role focuses on maintaining strong client relationships, ensuring account satisfaction, and supporting business objectives through excellent communication and organizational skills.

The ideal candidate is proactive, professional, and thrives in a fast-paced, client-focused environment.

Responsibilities

• Act as the primary liaison between the company and assigned client accounts
• Manage and maintain accurate account information and documentation
• Respond to client inquiries in a timely, professional manner
• Coordinate internally to ensure client needs are met efficiently
• Monitor account activity and identify opportunities for improvement
• Support client retention through consistent follow-up and service excellence

Qualifications

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Client-focused mindset with a problem-solving approach
• Ability to manage multiple accounts and priorities effectively
• Proficiency with standard office and CRM tools
• Professional demeanor and attention to detail

Additional Information

• Competitive salary ($57,000 – $62,000)
• Growth and advancement opportunities
• Supportive and collaborative work environment
• Ongoing training and professional development
• Stable, full-time position with long-term potential