Sr. Technical Program Manager

3 Months ago • 5 Years + • Program Management

Job Summary

Job Description

The DMG Product & Engineering organization is building a team of problem solvers to digitally transform facilities services maintenance. The Senior Technical Program Manager will plan and manage critical programs across the P&E Organization. Responsibilities include influencing product teams, managing delivery schedules, and communicating with stakeholders. The role requires a data-driven approach combined with a technical skill set to implement program management methodologies and best practices. This involves knowledge of software engineering, product engineering, and program management fundamentals and tooling.
Must have:
  • 5+ years of technical program management experience or relevant degree.
  • Sound technical skills to drive technical decisions.
  • Experience managing cross-functional programs with AI or Machine Learning.
  • Experience working with engineering teams and delivering code.
  • Experience using data to support decision making.
  • Experience setting medium to long term strategy for programs.
  • Ability to define and deliver technical roadmaps.
  • Practical experience with project management tools.
Good to have:
  • Certification in PMP, CSM, and/or CPO.
  • AWS/Google/Azure cloud administrator certifications.
Perks:
  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program.
  • Paid time off to volunteer.

Job Details

Title: Sr. Technical Program Manager

Reports To: Sr. Director, Technology Operations

Department: Product & Engineering - Technology Operations

Location: Cincinnati, OH or Seattle, WA

Position Status: Salary Exempt

 

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

 

Job Summary:

The DMG Product & Engineering organization is building a tight-knit, high-performing group of problem solvers to help DMG and our customers digitally transform facilities services maintenance. We are seeking an exceptional Senior Technical Program Manager to plan & manage business critical and top priority programs across the P&E Organization.

You will use your expertise to influence product teams that design, develop, test, deploy, maintain, and deliver software. You will plan programs, identify & mitigate risks, manage delivery schedules, and communicate clearly with stakeholders. YouÕll learn and grow alongside talented teammates who share your attention to detail and appetite for problem-solving. To be successful in this role, you will need to bring a data driven approach combined with a technical skill set to both influence and implement meaningful technical program management methodologies & best practices. Broadly, this will require knowledge of software engineering/product engineering, and program management fundamentals and tooling.

 

What You'll Do:

  • Plan and manage critical technical programs of various sizes and complexity simultaneously over the course of a year.
  • Apply simplifying frameworks to facilitate broader organizational understanding, decision-making, and action on time sensitive initiatives.
  • Be proficient in working with product engineering teams to design, scope, and shepherd feature execution.
  • Use data as evidence to support the success criteria of your managed programs.
  • Translate business objectives into execution strategy, lead and successfully execute the strategy through strong collaboration and agile leadership.
  • Create functional specs, program definition docs, test plans, and roadmaps.
  • Define solutions and efficient operational processes that level up the TPM team.
  • Other duties assigned by management

 

What You Need:

  • Equivalent experience including 5+ years of technical program management or a BS or MS in a scientific or engineering discipline.
  • Sound technical skills that qualify you to help drive technical decisions.
  • Demonstrated experience in managing cross functional programs that leverage Artificial Intelligence or Machine Learning.
  • Proven experience working with engineering teams either by developing code or helping teams to deliver code.
  • Significant understanding of using data to support decision making and prioritization of initiatives.
  • Experience setting medium-to-long term strategy for business-impacting programs.
  • Ability to autonomously define and deliver technical roadmaps of larger projects, often involving cross-team dependencies and mitigating blockers & risks that impact team delivery.
  • Significant understanding and practical experience with project management tools and product development principles and practices.
  • Experience in communicating clearly and concisely at the right altitude.
  • Certification in PMP, CSM, and/or CPO.
  • AWS/Google/Azure cloud administrator certifications preferred.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and/or business needs.

 

What You'll Get:

 

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. 

Some of our many benefits include:

  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.

 

Divisions Maintenance Group is an equal opportunity employer.

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