Strategy and Operations Associate
Job Summary
Job Description
The Strategy and Operations Associate will support the Marketing team to drive enrollments across Clients, key employers, and health plans in the US. Responsibilities include analyzing campaign, channel, Client, and business performance to achieve growth and revenue goals. This role involves data analysis using Google Sheets and Looker, extracting insights, and leading cross-functional operational initiatives. The individual will assist in strategic growth projects, analyze marketing channels and campaigns, inform enrollment testing strategy, report on KPIs, and drive execution of growth strategies. The candidate will also work cross-functionally with internal teams.
Must have:
- 2+ years of experience in strategy consulting
- Strong analytical and problem-solving skills
- Excellent English (spoken and written)
- Deep expertise in analytical tools
- Strategic mindset and ability to execute
- Proactive and adaptable to environment
- Strong written and verbal communication
Good to have:
- Experience working with US based teams
- Knowledge of email acquisition
Perks:
- Health, dental and vision insurance
- Meal allowance
- Equity shares
- Remote work allowance
- Flexible working hours
- Work from home
- Discretionary vacation
- Snacks and beverages
- English class
10 skills required
Job Details
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
Introduction:
Sword Health is looking for an analytical, hard working and driven candidate to help us inside Move, Thrive and Bloom as a Strategy and Operations Associate. This individual will support the Marketing team to drive enrollments across our Clients, key employers and health plans in the US. Through deep analysis of campaign, channel, Client and business performance, this individual will be responsible for helping us achieve our audacious growth and revenue goals. This role requires a data savvy, self-starter who thrives in analyzing performance using Google Sheets and Looker, can extract insights that propel growth and lead cross functional operational initiatives.
If you have a desire of developing business or B2C marketing strategies in a strategy or analytics consulting firm or at a high growth tech company, we’d love to meet you.
What you'll be doing:
- Assist in key strategic growth projects, including performance analysis, data visualization and strategic planning
- Analyze performance of key B2C marketing channels and campaigns including website/landing pages, email, direct mail and webinars to monitor trends and identify conversion opportunities.
- Inform enrollment testing strategy to improve enrollment conversion rate across channels and measure performance of tests to identify areas of improvement and iterate.
- Report weekly on Key Performance Indicators for marketing campaigns, channels and Client performance.
- Drive the execution of growth strategies, including improving and standardizing processes for greater operational efficiency.
- Work cross-functionally with internal Marketing Operations, Growth Marketing, and Data
What you need to have:
- 2+ years of experience in strategy consulting or marketing analytics in a high growth tech company
- Strong analytical and problem solving skills with the ability to synthesize complex data into actionable insights
- Excellent English (spoken and written) and willingness to work a later schedule to support teammates in the US, starting at 10:00 am Portugal Time
- Deep expertise in analytical tools including Looker and Google sheets. Mixpanel experience a huge plus.
- Strategic mindset combined with the ability to execute effectively and accurately and a positive, can do attitude
- Highly motivated to learn new platforms and technologies to carry out dynamic marketing programs
- Extremely proactive, and adaptable to a fluid environment
- Strong written and verbal communication skills and the ability to work effectively with cross-functional teams.
- Experience in managing multiple projects simultaneously in a fast-paced, dynamic environment
What we would love to see:
- Experience working with US based teams and different time zones
- Knowledge of email acquisition and digital marketing best practices.
€39,208 - €61,612 a year
Base: €27,300 - €42,900
Variable: €2,048 - €3,218
Net equity value per year: €9,860 - 15,495
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
*Please note that this position does not offer relocation assistance. Candidates must possess a valid working Visa of the resident country and be based in Portugal only.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
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