Supplier Quality Compliance Specialist (Fixed Term Contract)

Job Purpose:

The purpose of this job role is to contribute to the effective management of the supply base. This will require maintenance of information for both compliance and management purposes.

This is delivered by:

• Collecting, reviewing, and maintaining applicable compliance documentation for in scope suppliers
• Coordinating Quality Assurance Agreements
• Generating relevant metrics, data analytics and trending for performance management
• Managing supplier and site notification in mailboxes.
• Capability to use IT tools to support by Audit team, i.e., Veeva, Power BI, Business Object, myLearning etc.

Key Responsibilities:

Maintenance of Supplier Compliance documentation

• Soliciting, collecting and reviewing in scope supplier compliance documentation from suppliers. Examples of documentation, but not exhaustive, include: o Compliance Documentation Questionnaire o BSE/ TSE o Religious certifications (Kosher / Halal) o Supplier ISO certifications appropriate to material supplied
• Obtaining and maintaining relevant supplier Compliance documentation in company systems in a systematic manner to allow for effective and efficient utilization of supplier data.
• Compiling and coordinating Quality Assurance Agreements. Escalating, if necessary, to auditor for negotiation with suppliers.
• Collecting certification documents from Suppliers

Maintaining Supplier relevant data and generate metrics

• Ensuring that all applicable data associated with the supplier are kept current based on currently available information.
• Obtaining and compiling relevant metrics for data analytics and trending for performance management of suppliers
• Monitoring of all mailboxes, including any required logging onto applicable systems and data bases, examples ARF, DRF.
• Developing visual reports, dashboards and KPI scorecards using Power BI desktop.
• Capability for the use of the Veeva Document, Veeva Quality Management system.
• Develop the Veeva Reports and dashboards

Internal processes

• Participate, as applicable, in the development of internal Supplier Quality processes to ensure compliance with the Haleon QMS (Quality Management System).
• Become familiar with PCA and PCCE processes to improve ability to detect risk at suppliers.

Regulatory / Customer inspection support

• Responsible for providing relevant support to Haleon sites undergoing regulatory/customer inspections, as assigned.

Interfaces

• Routinely interfaces with site Quality /Procurement, SQ Audit, SQ Operations and Haleon suppliers – a two-way communication regarding supplier compliance documents, quality agreements, change controls, etc.

Skills and Competencies:

• Pharmacist
• Fresh to 2 years experience
• Basic knowledge of computer systems or adequate relevant experience that would demonstrate the ability to perform the role.
• Good verbal and written communication skills, including ability to progress requests for information in an effective manner.
• Proficient influencing and negotiating skills to ensure collection of desired information from suppliers and user sites while maintaining a good relationship with the supplier.
• Ability to work in a structured and methodical manner in order to track, manage and coordinate a significant number of different requests for information at the same time with similar deadlines/priority.
• Ability and willingness to maintain rapid response to customers, staff and management.
• Demonstrated ability to function effectively across multiple cultures and geographic boundaries.
• Strong excel skills.
• General understanding of regulatory and Industrial Standards requirements.

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.