Vice President of Strategy, Growth, and Innovation

Company Description

Experian is a global data and technology company that drives opportunities for people and businesses worldwide. We help redefine lending practices, discover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money.

We operate in a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many other industrial segments.

We invest in people and advanced new technologies to unlock the power of data. As a FTSE 100 index company, listed on the London Stock Exchange (EXPN), we have a team of 22,500 people in 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Job Purpose

Lead the formulation and execution of the growth and innovation strategy in Spanish LATAM, aligning business priorities with a comprehensive vision of the market, clients, technological evolution, and the competitive environment. This position will be responsible for accelerating sustainable value creation by leading M&A initiatives, designing customer experience strategies, driving innovative regional projects, and coordinating a robust strategic monitoring system through OKRs.

Additionally, it will be the engine for regional initiatives that connect strategy with execution, promoting a culture of continuous innovation and leveraging synergies between countries to maximize business impact in the region.

Key Responsibilities

Regional Strategy and Growth

• Define, update, and facilitate the execution of the 5-year regional growth strategy.
• Identify opportunities for expansion, diversification, and new business models with sustainable impact.
• Lead the prioritization and management of strategic regional projects that drive innovation, competitive differentiation, and scalability.

Regional Innovation Projects

• Design and drive a regional innovation agenda that responds to market trends, emerging customer needs, and technological opportunities.
• Coordinate with local teams the execution of pilots and scaling of innovative initiatives in products, services, operational models, or channels.
• Foster strategic alliances with startups, innovation centers, fintechs, or regional partners that enhance the value proposition.

M&A and Corporate Development

• Identify strategic acquisition or partnership targets that strengthen the regional position.
• Lead business evaluation processes, due diligence, and strategic negotiations.
• Ensure the alignment of M&A initiatives with the long-term business vision.

Customer Experience

• Define the regional customer experience strategy, with a focus on differentiation, omnichannel, and digitalization.
• Drive NPS, satisfaction, and loyalty programs, based on data, insights, and customer voice.
• Lead innovation in customer experience leveraging technology, automation, and artificial intelligence.

OKRs and Strategic Performance Management

• Design and implement the regional OKR framework in collaboration with business leaders.
• Coordinate quarterly monitoring of strategic progress, facilitating data-driven decision-making and corrective actions.

Market and Competitive Intelligence

• Establish a continuous monitoring system of the economic, regulatory, and competitive environment.
• Generate strategic reports on competitors, market share, and key trends.
• Translate market insights into actionable recommendations for the executive committee and country teams.

Cross-functional Leadership

• Collaborate closely with the executive committee and the business, product, technology, talent, innovation, finance, and marketing areas.
• Be a benchmark in strategic leadership, transformational thinking, and regional influence.

Required Profile

• Minimum 7 years of experience in strategy, corporate development, innovation, or M&A roles, ideally in financial services, technology, data, or consulting.
• Demonstrated track record leading transformation, innovation, or regional growth projects.
• Strategic mindset, analytical thinking, and results-oriented.
• High capacity for cross-functional leadership, executive influence, and stakeholder management.
• Regional vision, cultural sensitivity, and experience in multi-country environments.
• Advanced English (oral and written); Portuguese will be valued.

Qualifications

• LEADERSHIP
• CUSTOMER EXPERIENCE
• INNOVATION
• STRATEGIC

Additional Information

Our uniqueness is that we celebrate what makes us different. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, well-being, reward and recognition, volunteering... and the list goes on. Experian's strong people-first approach has been recognized: Great Place To Work™ in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 stars), to name a few. Take a look at Experian Life on social media or our careers site to understand why.

Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and bring their whole selves regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have any disability or special needs that require accommodations, please let us know as soon as possible.