Workday Functional cum Support Consultant

What We'll Bring:

Information is a powerful thing. At TransUnion, we are dedicated to finding innovative ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information.

Every day TransUnion offers our employees the tools and resources they need to find new ways information can be used for good. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

• 4–6 years of hands-on experience in Workday, with strong expertise across modules including HCM, Recruiting, Reporting, Performance, and Absence.
• Proven ability to troubleshoot complex issues and collaborate effectively with cross-functional teams to drive resolution.
• Advanced proficiency in Workday Reporting and Calculated Fields, with a focus on delivering actionable insights.
• Skilled in preparing and executing mass data uploads using EIBs, ensuring data accuracy.
• In-depth knowledge of Workday Recruiting, with the ability to diagnose and resolve configuration-related challenges.
• Strong understanding of Workday’s Business Process Framework
• Capable of configuring and optimizing Business Processes to align with evolving business needs.
• Proactive in identifying opportunities for process improvements and implementing best practices.
• Experience supporting internal and external audit requirements, including Workday data reviews and SOX compliance.
• Excellent stakeholder engagement skills, with the ability to build and maintain strong relationships.
• Proficient in gathering business requirements, creating test scenarios, and executing test plans.
• Active contributor to Workday release cycles, including impact analysis and feature adoption.
• Exceptional communication and collaboration skills, with a focus on knowledge sharing and team alignment.
• Experienced in creating clear documentation and Standard Operating Procedures (SOPs) to support operational continuity.

We’d Love to See:

• Business Process Configuration
• JIRA knowledge or the desire to learn
• Project Management
• Case Management Admin Support / Incident Handling
• Document internal processes and provide team training
• Prioritization skills
• Flexible in supporting projects and value-added work
• Maintaining workplace confidentiality

Impact You'll Make:

As a Workday Consultant, you will provide daily support across multiple Workday modules, addressing inquiries, troubleshooting issues, and advising stakeholders. You’ll perform internal data audits and support external audits, including SOX and finance-related reviews. The role involves managing SLA-based case resolution, collaborating with team members, and contributing to Workday projects and release activities. This position offers a dynamic environment to expand your HR platform expertise while working with a collaborative and high-performing team.

Hybrid working – two days a week mandatory at office.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.