Account Manager (m/w/d) - Global Benefits Management

2 Months ago • All levels • Account Management

Job Summary

Job Description

As an Account Manager, you will be part of the Global Benefits Management team, focusing on advising national and international clients on their global benefit strategy. You will manage a portfolio of multinational companies, ensuring excellent customer relations and satisfaction. Key responsibilities include being the first point of contact for clients, identifying and resolving ad-hoc client issues, identifying cross-selling and expansion opportunities, and coaching employees. The role also involves conducting presentations and presenting reports.
Must have:
  • Bachelor's degree in related field.
  • Strong communication skills in German and English.
  • Experience in HR, Global Benefits, or insurance.
  • Experience in successful (large) customer management.
  • Independent work, responsibility, initiative, and team spirit.
  • Careful, structured, analytical, and reliable work style.
  • Confident demeanor and customer orientation.
  • Very good knowledge of MS-Office (Excel, Word, Powerpoint).
Perks:
  • Mobile working options
  • Flexible working hours
  • Top-equipped offices in central locations
  • 30 days of vacation
  • Various special vacation days
  • Subsidized Deutschlandticket
  • Job bikes and company cars
  • Discounted conditions for numerous sports and wellness offers
  • Cooperation with heynanny
  • Access to a large discount portal
  • Employer-financed bAV
  • Capital-forming benefits
  • Discounted conditions for occupational disability insurance and direct insurance
  • Group accident insurance
  • Individual development and training opportunities
  • DE&I initiatives

Job Details

Company:

Mercer

Description:

Wir, Mercer Deutschland, suchen Dich als Verstärkung für unser Global Benefits Management Team an einem unserer deutschen Standorte, vorzugsweise in Frankfurt am Main oder München als:
 

Account Manager (m/w/d) - Global Benefits Management

Freue Dich auf eine wertschätzende Umgebung mit einem tollen, internationalen Team. In dieser Position bist Du Teil des in seiner Form weltweit einzigartigen Global Benefits Management (GBM) Teams, das sich auf die Beratung nationaler und internationaler Kundinnen und Kunden im Hinblick auf ihre globale Benefit Strategie spezialisiert hat. Unser internationales, diverses und hochmotiviertes Team von ca. 9.000 Expert:innen hilft Unternehmen in 150 Ländern, ihre Benefits effektiv zu verwalten, um für ihre Mitarbeitenden eine bessere Zukunft zu gestalten. Als Account Manager (m/w/d) betreust Du ein Portfolio multinationaler Unternehmen und stellst eine ausgezeichnete Kundenbindung und –zufriedenheit sicher.

Das macht die Position aus:

  • Diese Stelle ist eine kundenorientierte Position, die das Management von Versicherungsleistungen unterstützt und sich auf die strategische und operative Seite der Benefits für globale Kunden konzentriert

  • Account Management für multinationale Unternehmen – Du hast ein klares Verständnis für die Prioritäten des Kunden und findest in Kooperation mit unserem Team maßgeschneiderte Lösungen

  • Funktion als erste Ansprechperson für Deine Kunden

  • Identifizierung, Beaufsichtigung und Lösung von Ad-hoc-Kundenproblemen inkl. Adhoc Anfragen

  • Identifizierung von Cross-Selling- und Expansionsmöglichkeiten

  • Coaching von Mitarbeitenden

  • Durchführung von Präsentationen und Vorstellung von Ergebnisberichten

Das macht Dich aus: 

  • Erfolgreich abgeschlossenes Hochschulstudium (z. B. in BWL, Psychologie, Kommunikation, Personalmanagement.)

  • Starke Kommunikationskompetenz und gewandte Ausdrucksweise in Deutsch (mündlich und schriftlich) sowie sehr gute Englischkenntnisse, weitere Sprachen von Vorteil

  • Berufserfahrung im Bereich HR, Global Benefits oder Versicherungen

  • Erfahrung im erfolgreichen (Groß-) Kundenmanagement

  • Selbstständige Arbeitsweise, Verantwortungsbewusstsein, Initiative und Teamgeist

  • Sorgfältige, strukturierte, analytische und zuverlässige Arbeitsweise

  • Souveränes Auftreten und Kundenorientierung

  • Sehr gute Kenntnisse in MS-Office (Excel, Word, Powerpoint)

  • Teamfähigkeit und Freude an der Arbeit in einem internationalen Team

Das sind Deine Benefits:

  • Flexibilität: Möglichkeit zum mobilen Arbeiten, flexible Arbeitszeitgestaltung und top ausgestattete Büros in zentraler Lage, 30 Tage Urlaub, verschiedene Sonderurlaubstage

  • Benefit Angebot: Bezuschussung zum Deutschlandticket, Jobfahrräder und Firmenwagen, vergünstige Konditionen für zahlreiche Sport- und Wellnessangebote, Kooperation mit heynanny, die Dich bei deiner Kinder- und Seniorenbetreuung unterstützen, Zugang zu großem Rabattportal u.v.m.

  • Absicherungen: Arbeitgeberfinanzierte bAV, vermögenswirksame Leistungen, vergünstigte Konditionen für Berufsunfähigkeitsversicherungen und Direktversicherungen, Gruppenunfallversicherung

  • Karriere: Individuelle Entwicklungs- und Weiterbildungsmöglichkeiten in einem sicheren, internationalen Konzern

  • Kultur: Bei uns ist DE&I nicht nur ein Konzept, sondern gelebte Praxis – wir wollen, dass sich alle bei Mercer wohlfühlen

Konnten wir Dein Interesse wecken?

Dann freuen wir uns auf Deine Bewerbung über unser Online System! Bitte beachte, dass wir keine Bewerbungen per E-Mail annehmen können.

Bei Fragen wende Dich gerne an Tomasz Sekunda:

tomasz.sekunda@mmc.com 

Die Stelle kann in Teil- und Vollzeit besetzt werden.

Interne Information: Bevorzugter Jobcode 3396, alternativ 3395

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Similar Jobs

Saviynt - Consultant, Professional Services, Support Operations

Saviynt

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
MiQ - Account Management + Ad Operations Executive

MiQ

Shanghai, China (On-Site)
2 Months ago
Enphase Energy - Staff Product Line Manager

Enphase Energy

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Octopus - Technical Account Manager

Octopus

France (Remote)
5 Days ago
Iron Mountain - Commercial Sales Manager

Iron Mountain

Santiago, Santiago Metropolitan Region, Chile (On-Site)
2 Months ago
Dentsu - Account Director, Consulting

Dentsu

Toronto, Ontario, Canada (Hybrid)
1 Month ago
160over90 - Account Manager, Talent Partnerships - Olympics

160over90

New York, United States (On-Site)
1 Month ago
GoMotive - Enterprise Account Executive

GoMotive

United Kingdom (Remote)
1 Week ago
Philips - Sales, Key Account Manager - Cardiac & Vascular Image Guided Therapy

Philips

Cleveland, Ohio, United States (On-Site)
2 Months ago
truecaller - CRM Associate

truecaller

Bengaluru, Karnataka, India (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

USE Insider - Customer Success Manager - France

USE Insider

Paris, Île-de-France, France (Hybrid)
9 Months ago
ISS Stoxx - Data and Analytics Specialist

ISS Stoxx

Makati City, Metro Manila, Philippines (Hybrid)
1 Month ago
USE Insider - Account Manager

USE Insider

Istanbul, İstanbul, Türkiye (On-Site)
9 Months ago
NinjaVan - Corporate Sales Manager

NinjaVan

(On-Site)
1 Month ago
Cognite - Technical Account Manager

Cognite

Houston, Texas, United States (Hybrid)
2 Months ago
Any Desk - Channel Business Development Associate

Any Desk

Bengaluru, Karnataka, India (On-Site)
5 Days ago
Jumio - Senior Account Executive

Jumio

United States (Remote)
2 Months ago
MiQ - Group Account Management Director (Programmatic)

MiQ

London, England, United Kingdom (On-Site)
1 Week ago
GHX - Supervisor of Managed Services

GHX

Atlanta, Georgia, United States (On-Site)
6 Days ago
Saxo Bank - Account Manager, Saxo Institutional Service

Saxo Bank

Singapore (On-Site)
4 Days ago

Get notifed when new similar jobs are uploaded

Jobs in Frankfurt am Main, Hessen, Germany

Deck 13 - Outsourcing Manager

Deck 13

Frankfurt Am Main, Hessen, Germany (On-Site)
2 Months ago
Tesla - Waste Specialist

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
Playtech - Software Engineer

Playtech

Bremen, Bremen, Germany (On-Site)
5 Months ago
Tesla - CNC Grinding Specialist

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
5 Months ago
Tesla - Engineering Technician, Cell Abuse Testing

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
Tesla - Automotive Mechatronics Apprenticeship including High-Voltage Technology

Tesla

Baden-Württemberg, Germany (On-Site)
5 Months ago
Tesla - Materials Engineering Internship (m/w/d)

Tesla

Berlin, Berlin, Germany (On-Site)
5 Months ago
Axel springer - Senior Android Engineer

Axel springer

Berlin, Berlin, Germany (On-Site)
1 Week ago
Lilt - German Linguists Needed for Norwegian, Finnish, Danish, and Swedish

Lilt

Berlin, Berlin, Germany (Remote)
3 Months ago
Tesla - Occupational Physician

Tesla

Brandenburg, Germany (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

DMG - Staff Accountant I

DMG

Cincinnati, Ohio, United States (On-Site)
4 Weeks ago
Granicus - SLED Enterprise Account Executive - State Team

Granicus

United States (Remote)
2 Months ago
Xepelin - Account Executive II

Xepelin

Santiago, Santiago Metropolitan Region, Chile (On-Site)
8 Months ago
Rippling - Account Manager- Mid-Market, Growth & Retention (HR Services Channel)

Rippling

San Francisco, California, United States (Hybrid)
1 Month ago
Technicolor Creative Studios - Senior GL Accountant (French Speaking Expert - B2 Level)

Technicolor Creative Studios

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Lionbridge Games - Global Account Director

Lionbridge Games

(Remote)
4 Months ago
Power Integrations - Cost Accountant

Power Integrations

Penang, Malaysia (On-Site)
2 Months ago
SoftSwiss - Business Account Manager

SoftSwiss

(Remote)
2 Weeks ago
Trellix - Enterprise Account Manager

Trellix

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
2 Months ago
Varonis  - Account Manager

Varonis

Minneapolis, Minnesota, United States (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

Mexico City, Mexico (Hybrid)

Ottawa, Ontario, Canada (Hybrid)

Mexico City, Mexico (Hybrid)

Warsaw, Masovian Voivodeship, Poland (Hybrid)

Palm Beach Gardens, Florida, United States (Hybrid)

Balearic Islands, Spain (Hybrid)

Sydney, New South Wales, Australia (Hybrid)

Charlotte, North Carolina, United States (Hybrid)

Mumbai, Maharashtra, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Marsh McLennan

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug