Content Management Consultant, Editorial Tooling and Process Lead

Wolters Kluwer's Legal & Regulatory division provides professionals with expert insights, software solutions, and workflow tools for legal and regulatory research, analysis, and management.

As a Content Solutions Manager, you will be at the forefront of innovation, driving the evolution of editorial workflows and digital-first content strategies. As part of the Editorial, Content & Production (ECP) team, you will lead transformative initiatives that enhance how expert content is created, managed, and delivered. This role combines strategic vision with hands-on execution—identifying and implementing cutting-edge tools, including AI and machine learning, to streamline processes and empower editorial teams to produce high-quality content with greater efficiency and impact. Your ability to translate complex tooling needs into actionable solutions will be key to shaping the future of legal and regulatory publishing.

In this role, you will work directly with the Director, Content Management with a flexible hybrid/remote schedule.

Responsibilities:

• Lead cross-functional efforts to assess and implement digital-first enhancements, including enrichment and automation.
• Represent LRUS in divisional tooling boards, advocating for U.S. tooling priorities.
• Interpret business challenges, develop use cases, and recommend best practices to improve processes, products, and tools.
• Act as product owner for tooling initiatives, overseeing requirements gathering, development, testing, and implementation.
• Drive integration of technology into editorial processing, for example Gen AI and Machine learning. Develop and enforce standards for use of AI into editorial workflows.
• Identify and implement process efficiencies through reuse, automation, and enrichment; document and lead change management within ECP.
• Consider operations through the lens of Gen AI and identify and drive efficiencies throughout the ECP organization.
• Champion digital-first strategies and innovation within ECP and coordinate ECP involvement in transformational content initiatives.
• Support adoption of new tools and processes, balancing implementation impact with operational needs.
• Serve as an advisor to leadership by establishing and reporting on tooling migration metrics and efficiency gains, providing insights to guide decision-making.
• Collaborate with ECP leadership and Product Management to align tooling roadmaps with strategic goals and content and product strategy.
• Maintain project ownership while partnering with LRUS project management for execution support.

Job Qualifications:

Education:

• Bachelor’s degree with 7+ years related practical experience.
• JD degree or legal training preferred.

Experience:

• Understanding of the legal domain and our other markets.
• JIRA experience preferred but not essential.
• Lean, Scrum, or Agile training a plus.

Other Knowledge, Skills & Abilities:

• Strong leadership, strategic thinking, and decision-making skills.
• Excellent communication and collaboration abilities.
• Ability to work independently, proactively, and take ownership of projects.
• Optimistic, ‘can do’ attitude.
• Enthusiasm and eagerness to learn.
• Experienced in big-picture, strategic thinking.
• Intermediate systems architecture and technical knowledge.
• Sufficient technical proficiency to learn proprietary editorial tools.
• Exemplary verbal and written communication skills.
• Experience acting as an operational change agent and for developing and implementing operational efficiencies and workflow improvements.
• Promotes collaboration and establishes strong partnerships within own team and business partners in other departments, divisions, and functions
• Results-oriented: able to take concepts and ideas through to implementation and action.
• Self-motivated with ability to work well independently and in collaborative efforts.
• Demonstrated capacity to learn and apply skills and knowledge to unique and varied situations, including anticipating needs related to future work.
• Comfortable with multiple complex and challenging projects running concurrently.
• Innovating mindset: willingness to try creative and different ways of accomplishing tasks and solving problems.
• Ability to clearly communicate concepts, research findings, issues analysis, project and evaluation results, and data interpretations.
• #LI-Hybrid