Enterprise Account Executive

4 Months ago • 1-3 Years • Account Management

Job Summary

Job Description

Tennr is seeking an Enterprise Account Executive to close deals by understanding customer needs and the product. The company aims to solve the complex problem of fragmented provider-to-provider communication in healthcare, which currently relies heavily on faxes and PDFs. The product, RaeLLM™, trained on over 3 million documents, aims to automate this process. The role involves owning the entire sales cycle, from discovery to close, including pricing negotiations. Candidates must deeply care about customers and the sales craft, and be comfortable hitting quotas. Responsibilities include account planning, pipeline management with a focus on deal reality and risks, and collaborating with SDRs, Sales Engineers, Professional Services, leadership, and channel partners. Building and renewing client relationships, as well as cross-selling, are key aspects of the role.
Must have:
  • 3+ years of software sales closing experience
  • 1+ year of enterprise sales experience
  • Demonstrated intellectual capacity
  • Demonstrated motivation and hustle
  • Demonstrated EQ and relationship-building
  • Comfortable with 10-20% domestic travel
Good to have:
  • Experience selling complex workflow technology
  • Experience in healthcare technology solutions
  • Experience in an early-stage environment

Job Details

About Tennr:

When you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor’s handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM™ (7B—trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.

Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors.

Role Description

As an Enterprise Account Executive you close deals by understanding the customer, understanding the product and making magic happen. Who knew?

The Tennr product is great, but people are stubborn and tend to not talk to strangers.

To help, we’ve got a team of Sales Development representatives  working to help you generate opportunities. Also some pretty crafty marketing initiatives (the Tennr Taco Truck really means something to medical providers in Texas)

If you’re good, you’ll get paid an egregious sum, so in exchange, you have to own the whole sales cycle from discovery to close, and keep a tight process along the way. You’ll negotiate pricing. You will never sell what you wouldn’t buy. You must deeply care about your customers and the craft of sales. And since the product is loved, you’ll love selling it.

You’ll have to hit quotas of course. Wouldn’t be much fun otherwise.

Responsibilities

  • Account Planning: As an enterprise rep it is your responsibility to understand your patch of accounts better than anyone at the company. You, along with your manager, will be responsible for mapping out the accounts that fit our ICP, the key contacts associated with them, and your hypothesis around the value we can provide. It’s your job to test and iterate your perspective throughout an evaluation process.

  • Pipeline Management: Use Tennr’s sales process to manage your pipeline. It’s not just putting deals into our CRM, but understanding the reality and risks of the deal based on the exit criteria associated with deal stages in our sales process. When you’re stuck, you proactively ask for help.

  • Collaboration: Deal team culture is central here. You will work closely with Sales Development Representatives (SDRs), Sales Engineers, Professional Services, Tennr Leadership and channel partners to build, advance and close opportunities. Lone-wolves need not apply.

  • Client Relationships: You are responsible for forming a relationship with the customer, renewing that customer, and cross-selling into that customer.

Candidate Qualifications

  • 3+ years of software sales closing experience preferred, with experience selling a complex workflow technology solution

    • No less than 1 year of enterprise sales experience

    • Experience in healthcare technology solutions is a plus

  • Demonstrated intellectual capacity: this candidate must be able to understand the underlying technology and be able to collaborate with clients on how it fits into their business needs

  • Demonstrated motivation and hustle: a high-energy and fast-paced approach to problem-solving and taking initiative; past examples of demonstrating grit and entrepreneurial spirit a plus

  • Experience working in an early-stage environment is preferred; the candidate should understand how to operate effectively with limited resources selling new products

  • Demonstrated EQ and relationship-building: an approach to building relationships that gets to trust quickly.

  • Must be comfortable up to 10-20% domestic travel

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About The Company

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