Experienced Dealer - The Gloucester

1 Month ago • All levels

About the job

Job Description

As an experienced dealer, you will be responsible for welcoming and assisting customers in gaming, understanding the games and payouts, connecting with first-time customers, explaining how the games are run, and following guidance from the CADS and gaming supervisor to meet table demand. You will also be responsible for delivering fantastic service on the gaming floor and being aware of and holding as a high priority safer gambling practices.
Must have:
  • Holder of a PFL
  • Collaborate and work as part of the wider casino team
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
  • Applicants must be 18+ & have right to work in the UK
Perks:
  • £1000 joining Bonus
  • share of uncapped tips
  • premium pay allowance after midnight
  • 50% off food and soft drinks across all Grosvenor & Mecca venues
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Company Description

Grosvenor is on an exciting journey of growth. It’s a great time to join us.... More than ever, we’re investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places.

We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones.

Why just work... when you can work, win & grow with us

Job Description

As an experienced dealer you will:

  • Acknowledge, welcome and assist customers in gaming
  • Understand the games, payouts and who are our high value members
  • Connect with first time customers, explaining how the games are run
  • Follows guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
  • Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager

As a valued team member, you'll receive a number of benefits, including a £1000 joining Bonus*, a share of uncapped tips, premium pay allowance after midnight & a whopping 50% off food and soft drinks across all Grosvenor & Mecca venues!

* Our generous £1000 joining bonus is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).

Qualifications

  • A fantastic personality
  • Holder of a PFL
  • Collaborate and work as part of the wider casino team
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
  • Applicants must be 18+ & have right to work in the UK
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