Product Led Growth Product Manager

We are Progress (Nasdaq: PRGS) - a/ the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.  

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Product Led Growth Product Manager (PLG PM) and help us do what we do best: propelling business forward.

• Develop and Execute Product-Led Growth Strategy: Lead the PLG charter by designing and implementing the vision and roadmap that enables users to easily discover value and motivates them to grow usage and investment in the product.
• Data-Driven Decision Making: Leverage user data and analytics to identify areas for improvement and measure the impact of product changes on key growth metrics like activation rate, retention, and revenue growth. Utilize experimentation methods and analytics to gather actionable insights and continuously refine the user journey.
• Cross-Functional Collaboration: Partner with Telerik and Kendo UI Product Managers, Product Marketing, Sales, and Systems teams, to align strategy and execution to drive business outcomes.
• Drive Revenue Growth: Identify and implement opportunities to improve self-service upsell and conversion experiences to maximize customer lifetime value.
• Customer-Centric Approach: Deeply understand customer needs and behaviors to inform product improvements and drive user satisfaction.
• Self-Service Experience: Manage and enhance onboarding, in-product, licensing, and billing experiences. Represent user needs in self-service purchasing and collaborate with different systems teams to implement changes to these in-product experiences.

• Bachelor’s Degree (Business, engineering, or computer science preferred)
• At least 2 years of proven experience in Product Management, with a focus on Product-Led Growth strategies in software.
• Solid understanding of experimentation methods, such as A/B testing, and the ability to translate data into actionable insights.
• Exceptional analytical skills with a deep understanding of product & business metrics and user behavior analytics.
• Demonstrated success in driving user engagement and adoption through self-service product experiences.
• Excellent collaboration skills, with experience working across Product, Marketing, Sales, and Engineering teams.
• Project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Solid communication and storytelling skills to articulate vision, strategy, and results effectively. 

• Experience with Pendo for driving and analyzing the customer lifecycle
• Familiar with developer tools, AI adoption, and subscription models
• Experience with pricing and packaging and competitive benchmarking