Position Overview
We’re seeking an organized, process-oriented, and adaptable Project Manager to join our Legal Operations team for a role that combines project management, technology implementation, AI adoption, people management, and data-driven process improvement. You will own and execute critical projects - from managing key tools and delegating responsibilities to leading strategic initiatives that enhance efficiency, automation, and scalability across Legal.
In this role, you will partner with our in-house legal team and cross-functional stakeholders to optimize processes, implement innovative tools, and deliver impactful solutions that drive operational excellence.
Responsibilities
Project & Program Management
- Manage medium to large-scale legal operations projects from scoping through delivery, leveraging strong project management skills and tools
- Develop and maintain project plans, roadmap milestones, track decisions and deliverables, identify risks, and ensure alignment with business objectives
- Coordinate cross-functional stakeholders, managing engagement and communications throughout project lifecycles
- Document lessons learned, best practices, and ensure effective knowledge transfer after launch
Technology & Workflow Management
- Serve as a subject matter expert for project management tools and key legal technology platforms
- Leverage generative AI platforms (e.g. similar to Harvey.AI, CoCounsel, GC.AI, ChatGPT, Ironclad AI, etc.) and proprietary, in-house AI agents
- Administer systems, troubleshoot issues, and manage intake of requests from Legal
- Collaborate with Legal stakeholders to gather requirements, test enhancements, and implement updates or migrations
- Identify opportunities to improve processes, capture metrics, or add value through innovative creativity
- Help prioritize tasks and analyze complex data sets to identify trends, inefficiencies, and optimization opportunities
Cross-Functional Collaboration
- Work closely with legal ops, attorneys, finance, support teams, and business stakeholders to streamline workflows
- Support change management efforts to drive adoption of new processes and tools
- Contribute to continuous improvement through process mapping and reengineering techniques
Minimum Qualifications
- 5+ years of experience in project management, operations, business development, consulting, or related field
- Proven experience managing projects from start to finish. Bonus: grasp of basic project management methodologies (i.e. Agile, Scrum) or PMP, CSM or equivalent project management certification
- Interest in working with an in-house legal team or legal-adjacent stakeholders
- Strong organizational skills, detail-oriented, and capable of managing multiple priorities asynchronously
- Ability to travel 1 – 3 times per year
- Proficiency with project management software, such as Airtable, Jira, Asana, Notion, or similar
- Experience using common tech software, such as Confluence, Slack, Zoom, Miro, Microsoft Suite (Word, Outlook, Teams, Sharepoint, etc.)
- Aptitude for quickly learning new tech platforms. Bonus: familiarity with legal ops software (Ironclad, Legal Tracker, Conga, Harvey.AI, GC.AI, IVO)
- Excellent communication and collaboration skills and some experience or interest in people management
- 4-year degree (BS, BA) from an accredited institution, or equivalent experience