Senior Technical Writer

The Senior Technical Writer supports documentation needs across multiple projects within the Engineering & Technology Services (ETS) division. This role involves creating, editing, and maintaining a variety of technical and non-technical documents, including API references, user manuals, process guides, and developer documentation. The writer collaborates closely with engineering teams to ensure clarity, accuracy, and consistency in all deliverables.

Key Responsibilities

• Develop and maintain technical documents including software manuals, specifications, test plans, and user guides.
• Gather and analyze technical information to document new or updated product features.
• Collaborate with engineers to ensure accurate and complete documentation.
• Create and maintain templates and a centralized library of technical documents and terminology.
• Produce documentation such as SDPs, CMPs, DMPs, SRPs, SDDs, SRSs, ICDs, SQARs, OMs, and STPs.
• Assist in requirement capturing using wireframes, presentations, and prototypes.
• Align documentation schedules with product release timelines.
• Ensure consistency in language, format, and structure across deliverables.
• Support developers and testers in understanding and applying documented requirements.

If applicable:

• Contribute to team KPIs and performance reviews.
• Identify skill gaps and support training and development initiatives.