Senior Workplace Services Coordinator

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar San Diego is on the lookout for a talented Workplace Services Coordinator. As part of the Workplace Services Team, you will provide key coordination of the day-to-day operation of the site and its facilities services.

This is a full-time, in-office position based out of Rockstar’s new state-of-the-art game development studio in Carlsbad, CA. 

WHAT WE DO

• The Rockstar Workplace Services Team (WPS) is responsible for ensuring the workplace, building, facilities, and services work harmoniously together to support the core business.
• We create a creative, supportive, and safe working environment for the staff at Rockstar.
• We manage and develop both a variety of services and programs, including building maintenance, security, cleaning, catering, and space utilization and strategy.
• We ensure the site complies with all relevant guidance and legislation.

RESPONSIBILITIES

• Act as a key point of contact for communications with the WPS team, reporting and prioritizing any issues, performing work or engaging contractors if required, tracking and managing the tasks to resolution.
• Coordinating services and trades such as repairs and maintenance, plant vendor, furniture delivery, etc.
• Ensuring issues are proactively found, allocated, prioritized, and fixed with efficiency.
• Coordinating, planning, and executing designated projects while ensuring all work is done to a high standard. 
• Oversee the day-to-day operation of Workplace Services contracts and services such as cleaning, waste and food and beverage services, ensuring a high standard of service at all times.
• Conducting checks and audits of the site and workplace services.
• Keeping trackers and management systems up to date and produce reports. 
• Assist with the procurement, administration and coordination of Workplace Services including coordinating team and project POs.
• Support the management of Health and Safety and compliance within the team including writing risk assessments and safe systems of work.
• Undertake any ad-hoc duties within reason to maintain the building and facilities.
• Maintain stakeholder relationships with Landlord/Property Management teams.
• Assist in special event coordination.  

QUALIFICATIONS

• Degree/diploma in a related discipline, or equivalent vocational education and experience. 
• 3+ years’ experience working within a Facilities or Workplace Operations role in a corporate office environment, ideally supporting complex buildings and services.
• Experience in overseeing service contracts.
• Candidates must have a valid driver's license and reliable transportation. Mileage reimbursement is provided.

SKILLS

• A good understanding of current safety legislation and best practice.
• A detail oriented, flexible self-starter with strong initiative, excellent organizational and multitasking skills.
• Planning and project management skills with the ability to consider things from multiple angles.
• Process-driven and outcome-focused, always looking for quality improvement and ensuring processes are documented accurately.  
• Capable of working autonomously, while also understanding when and where to seek guidance and approval.
• Experience in overlapping business support fields, e.g. IT, Administration, Operations.
• Excellent written and verbal communication.
• Creative problem solver with a curious, innovation-driven mindset.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

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