Supervisor, Hospitality & Events

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Responsibilities

• Deliver operational excellence and a holistic guest experience across a variety of events, including executive receptions, partner events, nonprofit events, and employee engagement events.
• Lead the planning and execution of meetings, including simple meetings, and support complex, multi-day, multi-space executive programs.
• Manage logistics for customer-facing meetings, town halls, and other corporate events, including pre-event planning, onsite execution, and post-event wrap-up.
• Support various Global & AMER-related programs and projects.
• Support ticket triage as needed, manage Slack communications, and executive recap reporting for complex programs.
• Provide operational support for the ‘Ohana Floor event space and related programming.
• Ensure consistent, on-brand messaging by understanding Salesforce’s brand and product positioning.
• Maintain and update team documentation and event playbooks to support process improvement and knowledge sharing.
• Research, recommend, and report on innovative and creative event options and entertainment within program format and budget constraints.
• Co-manage vendor relationships (agencies, vendors, caterers, etc.) and collaborate with internal teams, including Sales, Creative, Facilities, Employee Engagement, and Salesforce.org.
• Negotiate favorable terms with vendors for goods and services to maximize budget efficiency.
• Execute on special projects or programs as needed

Qualifications

• 5+ years of successful event management experience planning customer-centric events in a B2B, high-tech, or fast-paced environment.
• Strong customer service skills with a highly personable, service-focused approach.
• Proven ability to manage multiple projects simultaneously with a high level of expertise and minimal oversight.
• Excellent written and verbal communication skills, with the ability to proactively address client needs.
• Experience managing budgets, including financial planning and tracking.
• Strong problem-solving skills with the ability to creatively negotiate demands and resolve challenges.
• Highly organized, results-driven, and detail-oriented.
• Ability to assess, prioritize, and manage workload effectively in a strict, deadline-driven environment.
• Thrive in a collaborative, team-oriented setting and adept at overcoming obstacles.
• Flexibility to work in-office during weekdays, evenings, and weekends, adjusting hours as needed to support events.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For New York-based roles, the base salary hiring range for this position is $88,800 to $122,100.