AI Change Management Leader

Nasdaq is seeking an AI Change Management Leader to partner with the Chief AI Integration Officer and lead organizational change for new AI initiatives. This role involves designing and executing change management strategies to ensure successful adoption of AI-driven solutions, aligning stakeholders, fostering engagement, and embedding change across the enterprise. The leader will influence how Nasdaq evolves to leverage AI responsibly and at scale, collaborating with leadership to define strategies and drive adoption across business units.

Must Have

• Partner with the Chief AI Officer and senior executives to define change management strategies for AI programs.
• Develop frameworks and initiatives that accelerate AI adoption across business units.
• Create clear, compelling messaging and engagement plans to build awareness and understanding of AI initiatives.
• Facilitate alignment between technology, operations, and business teams to ensure seamless integration of AI solutions.
• Establish KPIs and feedback loops to track adoption, engagement, and business outcomes.
• Apply best practices from change management and consulting disciplines to guide organizational transformation.
• 8+ years in change management, organizational transformation, or related fields.
• Proven ability to lead enterprise-wide change initiatives.
• Familiarity with AI technologies and their impact on business processes.
• Bachelor’s degree required.

Good to Have

• Consulting experience in change management or digital transformation preferred.
• Certification in change management a plus.

Perks & Benefits

• 401(k) program with 6% employer match
• Employee Stock Purchase Program with 15% discount
• Student loan repayment program up to $10k
• Company paid life and disability plans
• Generous paid time off
• Comprehensive medical, dental and vision coverage
• Health spending account with employer contribution
• Paid flex days to support mental wellbeing
• Gym membership discounts
• Hybrid home/office schedule
• Paid parental leave
• Fertility benefits
• Paid bereavement leave
• Company gift matching program
• Employee resource groups
• Paid volunteer days
• Education Assistance Program
• Robust job skills training and Professional development opportunities

Nasdaq is transforming the global economy through technology, data, and innovation. As we advance our AI strategy, we are committed to driving responsible adoption and delivering measurable business value across our organization.

We are seeking an AI Change Management Leader to partner with reporting to the Chief AI Integration Officer and lead organizational change for new AI initiatives at Nasdaq. This role will partner with the People Team and will be pivotal in ensuring successful adoption of AI-driven solutions by aligning stakeholders, fostering engagement, and embedding change across the enterprise.

You will design and execute change management strategies that enable teams to embrace AI technologies confidently and effectively. Your work will influence how Nasdaq evolves to leverage AI responsibly and at scale.

Key Responsibilities:

• Partner with Leadership: Collaborate with the Chief AI Officer and senior executives to define change management strategies for AI programs.
• Drive Adoption: Develop frameworks and initiatives that accelerate AI adoption across business units.
• Communication & Engagement: Create clear, compelling messaging and engagement plans to build awareness and understanding of AI initiatives across all levels of the organization.
• Stakeholder Alignment: Facilitate alignment between technology, operations, and business teams to ensure seamless integration of AI solutions.
• Measure Impact: Establish KPIs and feedback loops to track adoption, engagement, and business outcomes.
• Consultative Expertise: Apply best practices from change management and consulting disciplines to guide organizational transformation.

Experience:

• 8+ years in change management, organizational transformation, or related fields.
• Consulting experience in change management or digital transformation preferred.

Expertise:

• Proven ability to lead enterprise-wide change initiatives.
• Familiarity with AI technologies and their impact on business processes.

Skills:

• Comfortable managing through ambiguity with confidence and autonomy
• Exceptional communication and stakeholder management skills.
• Strong analytical and problem-solving capabilities.
• Ability to influence at all levels of the organization, including the proven ability to influence without direct authority.
• Comfortable operating in a fast paced and often changing environment.

Education:

• Bachelor’s degree required; certification in change management a plus

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Nasdaq will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

This position can be located in Philadelphia, and offers the opportunity for a hybrid work environment (at least 3 days a week in office, subject to change), providing flexibility and accessibility for qualified candidates.