AR Specialist

Description

Position at VIPRE Security Group

##### The Opportunity:

The Billing Specialist plays a critical role in ensuring the accuracy and timeliness of billing operations in a high-volume environment. This position requires strong attention to detail, the ability to manage multiple priorities, and a commitment to meeting strict turnaround times. The Billing Specialist is responsible for ensuring the accurate and timely processing of all billing activities. This includes reviewing contracts for completeness and accuracy, as well as manually processing billing adjustments for accounts with errors throughout the month. You will be maintaining accuracy with customer billing, reviewing refund/credit requests for accuracy, and escalating for approval when necessary. Additional duties include reconciling bank and credit card transactions, handling customer inquiries via Kayako, email, and telephone, and submitting vendor invoices and royalty reports.

##### Key Responsibilities:

• Process and review contracts within 24 hours of receipt
• Perform manual billing adjustments as needed
• Review, validate, and process refund/credit requests
• Reconcile bank and credit card transactions
• Manage customer inquiries via ticketing system, email, and phone
• Submit vendor invoices and prepare vendor royalty reports
• Support month-end closing and reporting processes
• Participate in UAT testing and assist with system updates
• Upload invoices and maintain accurate account records
• Provide support for sales representatives and account management teams
• Experience with Excel a must
• Experience with Fusion and Salesforce preferred

##### Job Qualifications:

• Previous AR experience
• Strong Excel Skills
• Proficiency with Oracle Fusion, Salesforce, and CyberSource, and involves supporting month-end reporting, testing system updates (UAT), and maintaining accurate financial records.

##### Our Benefits

Excel Micro offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Excel Micro is the place for you.