Associate Community Specialist

The Associate Global Community Specialist at Razer is responsible for significantly expanding Razer's community through strategic content and engagement. This role involves managing daily communications across Razer's social media channels (Facebook, Instagram, Twitter, TikTok), creating engaging content, coordinating with global marketing teams for social media strategy, and fostering relationships with online influencers. The specialist will also analyze social media performance and identify emerging trends in gaming and social media.

Must Have

• Manage day-to-day communications and moderation on Razer's social media channels.
• Create engaging, timely, and relevant content across multiple social media channels.
• Coordinate with internal marketing/product teams globally to develop and execute social media and community strategy.
• Maintain relationships with online influencers/content creators through active outreach.
• Manage an up-to-date calendar of social content with regular stakeholder communications.
• Conduct ongoing analysis and reporting of owned social media to provide insights and recommendations.
• Possess 1-2 years of experience in community management, social media, digital marketing, or related fields.
• Fluent in English and must be a gamer.

Perks & Benefits

• Opportunity to make a global impact.
• Work across a global team located across 5 continents.
• Accelerated personal and professional growth.
• Unique, gamer-centric #LifeAtRazer experience.
• Certified as a Great Place to Work® in both United States and Singapore.

Job Responsibilities :

The Associate Global Community Specialist is responsible for growing Razer’s community at an exponential rate through various content and engagement strategies. You are required to have your hands on the pulse of gaming, esports and social media trends to ensure Razer stays in the forefront of its social media game.

• Manage day-to-day communications on the social media channels of Razer and Team Razer (Facebook, Instagram, Twitter and TikTok) to grow the engagement and size of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
• Create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement
• Coordinate with internal marketing/product teams globally to develop and execute a social media and community strategy, which includes content/campaign planning and creation
• Maintain relationships with online influencers/content creators through active outreach
• Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery
• Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement
• Perform ad-hoc department administrative duties as required

Pre-Requisites :

• BA/BS degree relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience
• 1–2 years of experience in community management, social media, digital marketing, sales, or related fields
• Language Skills: Fluent English is a must and (favorably) an additional second language
• Understanding of social media and livestreaming best practices, online marketing, and engagement techniques
• Ability to interpret marketing objectives and translate them into community-driven content and measurable outcomes
• Comfortable analysing performance data and turning insights into recommendations
• Have a good eye for creative content, and the ability to spot emerging social trends and identify gaming/pop-cultural references
• Ability to work in a fast-paced environment, focusing on generating business results
• Ability to work with global teams across multiple time zones and cultures
• Ability to support the creation and coordination of marketing collaterals that drive key community touchpoints across channels
• Must be a gamer