Associate Manager

This pivotal role involves overseeing Investment and Data Operations functions, providing vital support to the team and ensuring seamless operations. As a key representative of Global Operations & Data team, the individual will contribute to successful outcomes for internal and external clients. The role requires a minimum of 5-7 years of experience in the financial services industry, with a focus on reconciliation and investment operations. The Associate Manager will also be responsible for managing vendor relationships, identifying and mitigating operational risks, and driving team growth.

Must Have

• Lead core functions: reconciliation and investment operations.
• Ensure day-to-day operational responsibilities are efficiently managed and delivered to core business clients.
• Managing the vendor relationship and issues related to reconciliation though effectively escalating aged breaks to senior management within Russell Investments.
• Identify, escalate, mitigate, and resolve operational risks collaboratively.
• Drive continuous growth and development of Investments and Operations Teams.
• Foster an environment conducive to tech-enabled integration, innovation, and change.
• Maintain successful relationships with business leaders across the Global Operations Organisation.
• Document and inventory all processes meticulously.
• Uphold confidentiality of sensitive company data.
• Exhibit exemplary conduct, aligning with the organisation’s Code of Conduct.
• Minimum 5-7 years of experience in the financial services industry.
• Proficient in MS Office, adept at managing substantial email correspondence.
• Team management experience.

Good to Have

• Proven leadership and team management experience.
• Adaptable and well-organised self-starter capable of analysing information and supporting the team.
• Effective communication of complex technical details to various management levels.
• Problem-solving ability and strong global business acumen skills.
• Experience with vendor products such as Omega CTM, SWIFT, Markit, Bloomberg.

Job Description:

This pivotal role involves overseeing Investment and Data Operations functions, providing vital support to the team and ensuring seamless operations. As a key representative of Global Operations & Data team, the individual will contribute to successful outcomes for internal and external clients.

Years of Experience:

Minimum 5-7 years of experience in the financial services industry.

Qualifications:

• Proven leadership and team management experience preferred.
• Adaptable and well-organised self-starter capable of analysing information and supporting the team.
• Effective communication of complex technical details to various management levels.
• Proficient in MS Office, adept at managing substantial email correspondence.
• Problem-solving ability and strong global business acumen skills.

Responsibilities:

• Lead core functions: reconciliation and investment operations.
• Ensure day-to-day operational responsibilities are efficiently managed and delivered to core business clients.
• Managing the vendor relationship and issues related to reconciliation though effectively escalating aged breaks to senior management within Russell Investments.
• Identify, escalate, mitigate, and resolve operational risks collaboratively.
• Drive continuous growth and development of Investments and Operations Teams.
• Foster an environment conducive to tech-enabled integration, innovation, and change.
• Maintain successful relationships with business leaders across the Global Operations Organisation.
• Document and inventory all processes meticulously.
• Uphold confidentiality of sensitive company data.
• Exhibit exemplary conduct, aligning with the organisation’s Code of Conduct.
• Candidate Requirements:
• Experience with vendor products such as Omega CTM, SWIFT, Markit, Bloomberg preferred.
• Team management experience.

Core Values:

• Strong interpersonal, oral, and written communication skills, fostering collaboration at all management levels.
• Exceptional organizational skills, adapting to shifting priorities and meeting deadlines.
• Proactive problem-solving approach with robust judgment and decision-making capabilities.
• Resourceful and collaborative team-player with the ability to work independently and exhibit initiative.
• Embody a customer-focused, action-oriented, results-driven culture.
• Forward-looking thinker, actively seeking opportunities and embracing continuous learning.
• Exercise discretion and maintain complete confidentiality.
• Dedicated to the firm’s values of non-negotiable integrity, valuing people, exceeding client expectations, and embracing intellectual curiosity and rigor.