Accounts Receivable Specialist

Internet Brands is seeking an Entry Level Collections Specialist to join their Accounting/Finance Team. This role involves ensuring timely and accurate processing of collection notices and cash application transactions. Key responsibilities include collecting outstanding balances, preparing balance summary spreadsheets, providing account reconciliations, performing follow-up calls, negotiating settlements, and interfacing with sales and business operations to minimize bad debt exposure.

Must Have

• Collect outstanding balances from clients.
• Prepare balance summary spreadsheets.
• Provide account reconciliations when requested.
• Review account notes and Great Plains screens for accuracy.
• Perform follow-up calls and send collection notices.
• Negotiate settlement offers and payment plans.
• Interface with Sales for special actions.
• Proactively escalate pre-suspension alerts to Bus. Ops.
• Follow up on missing checks, credit card issues.
• Research overpayments made by clients.
• Assist A/R with researching unapplied cash.
• Attend weekly/biweekly aging meetings.
• Minimize bad debt exposure.
• 1 year of customer service or data entry experience.
• Strong attention to detail.
• Solid analytical/problem solving skills.
• Strong organizational and time management skills.
• Excellent communication skills.
• Previous collections experience.

Good to Have

• Proficiency in Excel.
• Previous accounting experience doing similar work.
• College degree in accounting or secondary educational coursework.
• Working knowledge of bookkeeping, record keeping.
• Detail oriented, good work ethic, great communication skills.
• Proficiency in Great Plains and online banking functionality.

Perks & Benefits

• Health insurance (medical, dental, vision)
• Flexible spending accounts (FSA) for medical and dependent care
• Short-term and long-term disability insurance
• Life and AD&D insurance
• 401(k) retirement savings plan with company match
• Paid time off (PTO)
• Paid holidays
• Commuter benefits
• Employee Assistance Program (EAP)
• Well-being coaching services
• Voluntary benefits (home, auto, pet insurance, discounted legal and financial services)

Job ID 2025-9875

Description

Los Angeles-based is currently seeking an Entry Level Collections Specialist to join our Accounting / Finance Team. The Collections Specialist will ensure the timely and accurate processing of collection notices and cash application transactions in our accounting records.

Responsibilities:

• Collect on all outstanding balances from clients in a timely manner.
• Prepare balance summary spreadsheets for parent/child accounts.
• Provide account reconciliations when requested.
• Review account notes and Great Plains screens to ensure accuracy of dollar amounts to be collected.
• Perform follow-up calls and/or send collection notices to collect on outstanding balances.
• Negotiate and work closely with Collection Manager on settlement offers and/or payment plans.
• Interface with Sales with accounts needing a special action taken (credits to be processed, sales forms correction to be made, approval for write-off, adjustments, etc.).
• Proactively escalate pre-suspension alerts to Bus. Ops. due to non-payment of account balances.
• Recommend accounts to be outsourced to the third-party collection agency.
• Responsible for following up on missing checks, credit card issues, misapplied payments and incorrect payment data entry.
• Research overpayments made by clients.
• Assist A/R with researching unapplied cash.
• Attend weekly/biweekly aging meetings with Bus. Ops. on accounts that are 60+ days past due.
• Minimize bad debt exposure by keeping 60+ past due accounts at a minimum.

Required Qualifications:

• 1 year of customer service or data entry experience.
• Strong attention to detail.
• Solid analytical/problem solving skills.
• Demonstrated strong organizational and time management skills.
• Excellent communication skills - being able to communicate clearly and concisely, both orally and written.
• Previous collections experience.

Preferred Qualifications:

• Proficiency in Excel.
• Previous accounting experience doing similar work as described.
• College degree in accounting or some secondary educational coursework including at least introductory accounting. Working knowledge of bookkeeping, record keeping and clerical reporting procedures.
• Detail oriented, good work ethic, great communication skills.
• Proficiency in Great Plains and online banking functionality is a plus.

At , we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to have a range that starts at $20hr and will depend on your skills, qualifications, and experience. We encourage all interested candidates to apply.

About :

Headquartered in El Segundo, CA., is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. ' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com. and its wholly-owned affiliates are an equal opportunity employer.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

is an equal opportunity employer, and we welcome applicants from all backgrounds. We comply with all applicable laws and regulations, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).

Notice to California residents: you can find information about our privacy practices, on: https://www.internetbrands.com/work-with-us/cpra