Senior Associate I - Human Capital

The Senior Associate I - Human Capital at PwC Pakistan supports the People at PwC Human Capital team across the employee lifecycle. This role involves managing recruitment and induction cycles, coordinating organization development activities, and executing core HC operations. Key responsibilities include Workday administration, ensuring compliant processes, maintaining high data integrity, and stakeholder coordination, with specific oversight of ICAP trainee processes and health insurance administration in Lahore.

Must Have

• Manage recruitment and induction cycles.
• Administer Workday for employee lifecycle processes.
• Coordinate organization development and training activities.
• Handle employee onboarding, exit, and settlements.
• Manage health insurance claims and employee queries.
• Support performance appraisal processes.
• Prepare and maintain HR-related documentation and reports.
• Master’s degree in HR with 3-4 years of experience.
• Proficiency in Microsoft Office, especially Excel, and PowerBI.
• Strong stakeholder management and communication skills.
• Experience in HR analytics and data-driven decision making.

Perks & Benefits

• Opportunity to work with a leading organization and cutting-edge technology.
• Clear paths for career progression.
• Continuous learning and leadership development.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

At PwC Pakistan, the People at PwC Human Capital team provides comprehensive support throughout the employee life cycle and supports on key initiatives, such managing end-to-end recruitment and induction cycles, coordinate organization development activities, and execute core HC operations. This role ensures accurate Workday administration, compliant processes, high data integrity, and strong stakeholder coordination across Lahore with specific oversight of ICAP trainee processes and health insurance administration

Why PwC?

At PwC Pakistan, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

What you’ll do:

Talent Acquisition

• Manage semi-annual trainee induction programs for CA, ACCA, and GP candidates, including shortlisting, administering tests, scheduling manager/partner interviews, issuing offers, creating offer letters, and Workday ID creation.
• Handle end-to-end firm level recruitment by generating job requisitions, shortlisting candidates, coordination for interviews, managing offers, and onboard new hires.
• Coordinate and support employer branding initiatives.

Organization Development

• Plan and coordinate training sessions in coordination with the HR and LnE Team.
• Coordinate and support organization development initiatives in Lahore office.
• Prepare and circulate post-training feedback forms, provide data inputs and confirmations for the AQI Dashboard, and deliver on-ground training support, trainer coordination, materials readiness, and post-session follow-up

HC Operations

• Onboarding: verify employment forms, assist with bank account setup, enroll in IGI health insurance, and create Workday IDs.
• Exit/Clearance: process clearance forms, provide HC clearances, update leavers’ records in Workday.
• Settlements: coordinate with Accounts on Final settlements.
• Letters: prepare letters for appointments, experience, promotion, internship, visa, and bonus letters and maintenance of employee personal files.
• Internships: maintain intern data, allocate interns, and ensure documentation completion.
• Payroll Data: provide Accounts with accurate input on joiners, leavers, promotions, transfer and joining bonuses.
• Monthly Headcount/Staff List: prepare and share monthly headcount reports.
• Increments: prepare increment sheets for all LOS, track completion, and coordinate disbursement with Accounts.
• Handle employee queries on insurance, benefits, and general HC matters while providing Workday support; manage health insurance claims end-to-end, including document verification, claim preparation and dispatch, data maintenance, and coordination with the IGI team.
• Performance Appraisal Process: support performance cycle by tracking Feedback Exchange submissions, manager approvals, and following up with Lahore staff for compliance.

What we’re looking for:

• Master’s degree in human resources with at least 3-4 years’ experience.
• Proven ability in stakeholder management and communication skills.
• Proficient in Microsoft Office applications with strong hands-on experience in Excel, including advanced functions.
• Hands on experience on PowerBi dashboards
• Experience in HR analytics, leveraging data insights to support talent management and data driven decision-making.

What you’ll gain:

• The opportunity to work with leading organization and cutting-edge technology that challenge and expands your expertise.
• Clear paths for career progression supported by continuous learning and leadership development.

Education

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications

Required Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance

Optional Skills

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date