Attendance and Performance Compliance Leader

This role involves overseeing team performance, organizing schedules for 24/7 operations, analyzing performance metrics, and training new team members. The ideal candidate will have completed technical or higher education, previous team leadership experience, advanced English and Excel skills, and knowledge of Power BI. Experience in manpower planning and performance monitoring is essential. The position requires on-site work in Magdalena, Lima, with flexibility for emergency shifts, strong organizational skills, and a proactive mindset, with an interest in growing within the online gaming industry.

Must Have

• Monitor team performance and ensure goal achievement
• Organize schedules for 24/7 operations
• Analyze performance metrics and take action
• Train new team members
• Follow internal and safety protocols
• Completed technical or higher education
• Previous experience leading teams
• Advanced English proficiency
• Advanced Excel skills
• Knowledge of Power BI
• Experience in manpower planning and performance monitoring
• Availability to work on-site at Magdalena offices
• Flexibility to handle emergency cases across different shifts
• Strong organizational skills
• Ability to work under pressure
• Proactive mindset

Good to Have

• Interest in learning about our industry and growing with us

Company Description

✨ Playtech Lima is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market Playtech offers cutting-edge, value added solutions to the industry's leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. Playtech Lima represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.

Job Description

✨ What you’ll do:

• 👀 Keep an eye on team performance and make sure everyone’s hitting their goals.
• 📅 Organize schedules to keep our 24/7 operation running smoothly.
• 📊 Dive into performance metrics and turn data into action.
• 🎓 Train new team members so they can shine from day one.
• ✅ Follow our internal and safety protocols like a pro.

Qualifications

🔥 What we’re looking for:

• 🎓 Completed technical or higher education.
• 💼 Previous experience leading teams.
• 🌍 Advanced English (a must – you’ll be working with global teams!).
• 📈 Advanced Excel skills.
• 💡 Knowledge of Power BI.
• 👥 Experience in manpower planning and performance monitoring.

Additional Information

• 🏢 Availability to work on-site at our Magdalena offices.
• ⏰ Flexibility to handle emergency cases across different shifts.
• 🧠 Strong organizational skills, ability to work under pressure, and a proactive mindset.
• 🚀 Interest in learning about our industry and growing with us! 😊