The Payment & Fraud product team manages customer purchasing experiences across all Ubisoft e-Commerce channels. Integrated into the product team, specifically on the fraud side, your missions revolve around 3 pillars: Analysis and Optimization, Monitoring & Investigation, and Documentation & Project Management. You will analyze transactional data, optimize processes, monitor KPIs, investigate suspicious activities, and contribute to documentation and project management.

Must Have

• Analyze and interpret transactional data for fraud.
• Optimize payment and fraud detection processes.
• Implement and improve fraud detection techniques.
• Monitor fraud KPIs and detect anomalies in real-time.
• Investigate suspicious transactions using monitoring tools.
• Contribute to fraud and payment documentation.
• Strong data analysis and interpretation skills.
• Proficient in Microsoft Excel and MySQL.
• Good command of English (oral and written).
• Interest in payment and fraud domains.
• Good organizational skills for project management.

Good to Have

• An interest in video games.

Perks & Benefits

• Internship gratification based on study level
• Swile Restaurant Title Card
• 50% reimbursement of transport title
• 1 RTT per month
• Ticketing discounts (concerts/shows)
• Access to Ubisoft gym at preferential rates

Company Description

Ubisoft is a global leader in video games, with teams spread across the world creating original and memorable gaming experiences, from Assassin's Creed to Rainbow Six to Just Dance and many more. We believe that diversity of perspectives advances both players and teams. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown!

Job Description

The Payment & Fraud product team is responsible for customer purchasing experiences across all Ubisoft e-Commerce channels, from the store to in-game purchases and subscriptions. Integrated into the product team, and more specifically on the fraud side, your missions revolve around 3 pillars:

Analysis and Optimization

• Exploit and interpret transactional data volumes to identify fraudulent trends and behaviors.
• Analyze key performance indicators (KPIs) related to fraud to identify improvement opportunities.
• Optimize payment and fraud detection processes with internal teams.
• Implement and improve detection techniques to identify fraudulent users.
• Support Product Owners in managing their projects, through operational analyses and recommendations.
• Collaborate with Payment & Fraud Specialists to define and achieve precise business results.

Monitoring & Investigation

• Monitor key performance indicators (KPIs) related to fraud and detect anomalies in real-time.
• Use monitoring tools to identify suspicious activities and investigate transactions.
• Contribute to updating dashboards and ensuring the reliability of data used by the team.

Documentation & Project Management

• Contribute to the redesign and structuring of fraud and payment documentation.
• Ensure the clarity and accessibility of internal resources.
• Participate in cross-functional product projects alongside Product Owners and Fraud Specialists.

Qualifications

• You are a student in a business school, engineering school, or equivalent program.
• You have a strong capacity for data analysis and interpretation, with particular attention to detail.
• You are proficient in Microsoft Excel, with MySQL skills.
• You have an interest in the payment and fraud domains, with a desire to learn and stay informed of the latest trends.
• You have an interest in IT ecosystems and information systems.
• You have a strong interest in communication and collaboration tools.
• You have good organizational skills allowing you to manage several projects in parallel.
• You have a good command of English, both oral and written.
• An interest in video games is a real plus!

Additional Information

Recruitment Process

If your application is selected, you will first be contacted by a representative of our Campus team for a phone call to determine if your profile matches the announcement and your wishes.

If this exchange is conclusive, a practical case will be submitted to you to assess your technical skills related to the opportunity.

Finally, a physical or video interview via Teams will then be organized with your future internship supervisor and a team member.

Benefits as an intern at Ubisoft

• Internship gratification according to study level
• Swile Restaurant Title Card, 50% reimbursement of transport title, 1 RTT per month
• Ticketing discounts (concerts/shows), access to the Ubisoft gym at preferential rates

Ubisoft strives to develop an inclusive work environment that reflects the diversity of its player community within its teams.

As an employer, Ubisoft offers everyone the same opportunities for employment without distinction of gender, ethnicity, religion, sexual orientation, social status, disability, and age.

Ubisoft Q&A

How to prepare my application for Ubisoft?

First, read the job description carefully to highlight your experiences and skills that seem relevant to this opportunity! A personalized and detailed CV will surely allow you to stand out 😉

Cover letter or not? If you have to choose, we will always prefer a few lines explaining your motivation to apply, rather than a generic copy/pasted text! A specific section is provided for this purpose during your application.

I don't know the video game sector. Do I have a place at Ubisoft?

We have many profiles in our ranks who are not video game enthusiasts. At Ubisoft, we seek to surround ourselves with passionate people, whether it's about their specialties, their professions, or entertainment in general.

What to expect during an internship or work-study program at Ubisoft?

From your first days, you will benefit from a Welcome Session presenting Ubisoft, its organization, and your work environment for the coming months. Your supervisor and your team will support you daily, in the first weeks as throughout your experience!

Once autonomous, your missions will be empowering and varied, regardless of the type of contract. Working at Ubisoft means working on real projects to be carried out day by day.

A dedicated Teams group will also allow you to interact with other interns and work-study students.

What is Ubisoft's telework policy?

We adopt a hybrid work model that helps you stay connected with your team and aligned with company priorities, while giving you the opportunity to maintain your work-life balance. Note that some roles are entirely office-based and are not eligible for hybrid work.

In application of our hybrid work model, you will work 3 days a week in our premises, and can telework up to 2 days a week.

What are Ubisoft's societal commitments?

We seek to enrich the lives of players by creating original and memorable gaming experiences, and by striving to always improve the positive impact of our games. To achieve this, we create a safer and more inclusive work environment, we support the communities in which Ubisoft operates through charitable initiatives, and we strive to reduce the environmental impact of our activities. To learn more, visit the Social Impact page.

I have a disability, how do I apply?

All our recruitment teams have been sensitized to disability issues. You can therefore apply normally via our SmartRecruiters platform by attaching your CV and cover letter. If you need an adaptation of the recruitment process, especially when it involves video interviews, specify it in your application and/or contact the Disability Mission team by email (boost@ubisoft.com).

Consult this guide which aims to support you in your application, and discover our actions to encourage more diversity and inclusion.