Business Analyst

Description

We are looking for a Business Analyst to serve as the essential bridge between clients and the development team. This role ensures that client requirements are clearly understood, documented, and transformed into actionable deliverables. By formalizing the intake of user requirements, creating Jira stories, and producing client-facing documentation, this position will free up the Founder and senior team members to focus on strategy and execution.

If you’re an organized, proactive communicator who enjoys bridging client needs and technical execution, and you thrive in dynamic, fast-paced environments, we’d love to hear from you.

Key Responsibilities:

• Participate in client meetings (camera on) to gather, clarify, and document requirements
• Translate discussions into well-defined user stories and tasks in Jira
• Maintain and manage Jira boards to ensure alignment between client expectations and technical work
• Use AI and productivity tools such as Gemini, Scribe, and Synthesia to create user guides, FAQs, and how-to videos
• Produce client-facing documentation and keep it up to date
• Collaborate with development teams to ensure clarity and feasibility of requirements
• Act as a communication bridge to ensure smooth collaboration between clients and technical staff

Requirements

• Excellent English skills (C1+)
• 2+ years of experience as a Business Analyst in a software development environment
• Jira Proficiency: Ability to convert discussions into clear user stories and tasks
• Client-Facing Experience: Comfortable leading and engaging in meetings with key clients
• Proactive & Inquisitive Nature: Actively asks questions and seeks clarity to define requirements
• Proficiency with Modern Tools: Skilled at using tools like Scribe, Synthesia, and Gemini for efficient and engaging documentation
• Must be located in Latam

What We Offer:

• A dynamic and collaborative work environment.
• Opportunities for professional growth and development.
• The chance to work on diverse projects.

Benefits

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!

One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.

Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!