Client Experience Coordinator

Dinamic AS Group is seeking a Client Experience Coordinator in Chicago to ensure seamless communication, efficient processes, and high-quality client experiences. This detail-oriented and proactive role involves supporting client inquiries, coordinating interactions, maintaining records, collaborating with internal teams, and identifying process improvements. The ideal candidate is organized, client-focused, and motivated to contribute to a dynamic company.

Must Have

• Serve as a primary point of contact to support client inquiries and requests
• Coordinate client interactions to ensure timely and accurate follow-up
• Maintain and update client records and internal documentation
• Collaborate with internal teams to enhance overall client satisfaction
• Identify opportunities to improve client experience processes
• Support onboarding and ongoing client relationship management

Perks & Benefits

• Competitive salary
• Opportunities for professional growth and career advancement
• Skill development through hands-on experience and training
• Supportive and collaborative work environment
• Stable, full-time position with long-term potential

Company Description

Dinamic AS Group is a forward-thinking organization specializing in high-quality event execution and brand experiences. We pride ourselves on professionalism, precision, and teamwork, creating memorable events that leave a lasting impact. Our culture values reliability, growth, and individuals who take pride in delivering excellence.

Job Description

We are seeking a detail-oriented and proactive Client Experience Coordinator to join our Chicago team. This role plays a key part in ensuring seamless communication, efficient processes, and a consistently high-quality experience for our clients. The ideal candidate is organized, client-focused, and motivated to contribute to a growing and dynamic company.

Responsibilities

• Serve as a primary point of contact to support client inquiries and requests
• Coordinate client interactions to ensure timely and accurate follow-up
• Maintain and update client records and internal documentation
• Collaborate with internal teams to enhance overall client satisfaction
• Identify opportunities to improve client experience processes
• Support onboarding and ongoing client relationship management

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational abilities with attention to detail
• Ability to manage multiple tasks in a fast-paced environment
• Problem-solving mindset with a client-first approach
• Proficiency with standard office and coordination tools
• Professional demeanor and strong work ethic

Additional Information

• Competitive salary ($56,000 – $60,000)
• Opportunities for professional growth and career advancement
• Skill development through hands-on experience and training
• Supportive and collaborative work environment
• Stable, full-time position with long-term potential