Project Manager

Join SoftwareOne's Project Management team to lead complex technology projects, ensuring customer satisfaction and business value. This role involves managing professional services engagements from planning to execution, adhering to scope, timelines, budget, and quality standards using the pmONE framework. You will coordinate with internal teams, customers, and third-party vendors to implement solutions, focusing on project planning, stakeholder management, risk mitigation, financial oversight, and team leadership. The ideal candidate will drive operational excellence and contribute to business development.

Must Have

• Develop and execute project plans aligned with scope, timelines, and quality standards
• Serve as primary contact for senior-level clients, managing expectations and resolving conflicts
• Identify and mitigate risks, monitor project health, and manage costs
• Lead and support project teams, facilitating resource allocation and knowledge sharing
• Prepare and distribute project status reports and maintain accurate documentation
• Relevant experience in project management, managing complex IT projects and consulting engagements
• Bachelor’s degree in Business, IT, or related field
• Strong understanding of cloud technologies (Azure, M365, AWS)
• Experience with project management tools (Microsoft Project, ServiceNow, CRM)
• Excellent client-facing, written, and verbal communication skills
• Strong problem-solving, decision-making, and strategic planning abilities
• Highly organized with attention to detail
• Ability to drive cost-benefit analysis, change management, and process improvement initiatives

Good to Have

• PMP, Prince2, Agile PM, or SCRUM certification
• Support presales activities and identify upsell opportunities
• Drive process improvements for operational excellence

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Are you excited about leading complex technology projects that transform businesses?

Are you ready to drive customer satisfaction and business value through structured project management?

Come and join our Project Managerment team where you will work with a dynamic group of Project Managers, Solution Architects, and Technical Consultants who thrive on delivering impactful technology solutions. This team operates at the heart of customer transformation, ensuring projects run smoothly from planning to execution while fostering collaboration and knowledge sharing across regions.

A Project Manager at SoftwareOne leads professional services engagements, ensuring projects meet scope, timelines, milestones, budget, and quality standards. They manage planning and delivery using the SoftwareOne Project Delivery Framework (pmONE), coordinating with Account Managers, Presales, and technical teams such as Solution Architects and Consultants. Additionally, they oversee collaboration with customers, corporate teams, and third-party vendors to successfully implement SoftwareOne solutions.

Key responsibilities:

• Project Planning & Delivery

Develop and execute project plans, ensuring alignment with scope, timelines, milestones, and quality standards.

• Stakeholder & Client Management

Serve as the primary contact for senior-level clients, manage expectations, resolve conflicts, and maintain strong relationships.

• Risk, Issue & Financial Management

Identify and mitigate risks, monitor project health, and manage costs to ensure financially healthy projects.

• Team Leadership & Collaboration

Lead and support project teams, facilitate resource allocation, and promote knowledge sharing within the PMO community.

• Reporting & Governance

Prepare and distribute project status reports, ensure compliance with delivery frameworks, and maintain accurate documentation in supporting systems.

• Business Development & Continuous Improvement

Support presales activities, identify upsell opportunities, and drive process improvements for operational excellence.

What we need to see from you

• Education & Certification

Bachelor’s degree in Business, IT, or related field; PMP, Prince2, Agile PM, or SCRUM certification preferred.

• Experience

Relevant experience in project management, with proven success in managing complex IT projects and consulting engagements.

• Technical Knowledge

Strong understanding of cloud technologies (Azure, M365, AWS) and experience with project management tools (Microsoft Project, ServiceNow, CRM).

• Leadership & Communication Skills

Excellent client-facing, written, and verbal communication skills; ability to influence, negotiate, and resolve conflicts effectively.

• Analytical & Organizational Skills

Strong problem-solving, decision-making, and strategic planning abilities; highly organized with attention to detail.

• Business Acumen & Continuous Improvement

Ability to drive cost-benefit analysis, change management, and process improvement initiatives while fostering a culture of excellence.

Job Function

Software & Cloud