Community and Social Media Manager

2 Months ago • All levels • Social Media

Job Summary

Job Description

The Community and Social Media Manager will be responsible for engaging with the audience on social media and other platforms, managing a team of volunteer helpers, collecting and forwarding bug reports to the development team, responding to store reviews, and creating engaging content like post captions, news updates, memes, and brainstorming content ideas. The role requires strong writing skills in Russian and English, and an understanding of community management and support principles. The company offers a diverse range of tasks and a competitive salary, with a remote or office work format. This position offers the opportunity to work with one of the most popular games in the world.
Must have:
  • Experience with gaming communities.
  • Strong Russian and English writing skills.
  • Ability to process bug reports.
  • Self-sufficiency in community management.
Perks:
  • A diverse and interesting range of tasks.
  • Work in a company that made one of the most popular games in the world.
  • Competitive salary.
  • Work format: remote or office.
  • Flexible start of the working day.
  • Medical insurance.

Job Details

Gaijin develops AAA-grade online games for PC, consoles, and mobile platforms, including the popular MMO "War Thunder", "Enlisted" and other games.

Our highly active team offers a supportive, close-knit working environment that encourages professional growth and collaboration.

We are ready to consider applicants from anywhere in the world. You can work with us remotely.

We are looking for a Community and Social Media Manager to join our team. 

What You’ll Be Doing:

  • Reply to comments and requests: actively engage with the audience on social media and other platforms.
  • Work as part of a community management team, manage a team of volunteer helpers.
  • Collect bug reports: quickly identify and forward issues to the development team.
  • Reply to store reviews: handle feedback professionally and friendly while maintaining the company’s image.
  • Create content: from writing post captions and news updates to making memes and brainstorming content ideas.

What We Expect:

  • Experience working with gaming communities and understanding their specifics.
  • Strong writing skills in Russian and English, as well as knowledge of current trends in order to create engaging content.
  • Ability to process bug reports and communicate them effectively to developers.
  • Self-sufficiency — you are ready to jump in without long training, with a solid grasp of community management and support principles.

Our offer to the finalist:

  • A diverse and interesting range of tasks that will greatly enhance your portfolio;
  • Work in a company that made one of the most popular games in the world;
  • Competitive salary (the level of salary is discussed individually with the candidate at the interview);
  • Work format: remote or office. Flexible start of the working day;
  • Medical insurance.

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About The Company

Established in 2002, Gaijin Entertainment is an award-winning independent video game developer based in the EU. Our main HQ and development center is located in Budapest, Hungary. Gaijin Entertainment considers candidates from all over the world, regardless of citizenship or place of residence. We offer relocation opportunities to one of the countries where our offices are located. Work is possible either from one of our offices or in a remote format.
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