Community Manager

3 Months ago • All levels

Community Management

Job Description

Vertigo Games is seeking a passionate Community Manager to join their dynamic team in Istanbul. The role involves engaging with players across Discord, Reddit, Facebook, and Instagram to create a positive and welcoming community. The Community Manager will act as the voice of the players, gathering feedback, and working with QA and Product teams to resolve issues. Responsibilities include creating timely and relevant content for social media, maintaining a content calendar, handling conflicts with empathy, and using CMS/CRM tools. The ideal candidate will have a passion for FPS games, excellent communication skills, and a proactive approach to problem-solving and community growth.

Good To Have:

Speaking Russian, Korean, or Portuguese

Must Have:

Engage players on Discord, Reddit, Facebook, Instagram
Create positive and welcoming community spaces
Listen to player concerns and be their voice
Turn feedback into actionable reports
Work with QA and Product teams
Use community data for growth opportunities
Create timely and relevant social media content
Maintain a content calendar
Handle conflicts with empathy
Use CMS and CRM tools
Passion for FPS games
Experience with Discord and social media
Great communication skills
Proactive, problem-solving, conflict resolution
Attention to detail and organization
Creativity and strategic insight
Work independently and in teams
Curiosity and drive to improve

Perks:

Competitive net salary
Meal Card
Private Health Insurance
Monthly financial support for educational platforms
Company equity
Birthday leave
Retention bonus
Referral bonus
5 days of annual leave from start date

Add these skills to join the top 1% applicants for this job

communication

game-texts

quality-control

ABOUT VERTIGO GAMES

We create amazing games that rank at the top on both iOS & Android, loved and played by 150+ million fans worldwide!

Check out our smash-hit games:

🎮 Critical Strike: Download it here

⚔️ Polygun Arena: Download it here

Now, we’re looking for a passionate Community Manager to join our dynamic team in Istanbul. This is an on-site role in Istanbul, Levent. This is an on-site role, where you will be working 5 days a week from our office in Levent.

Don’t miss the chance to shape the future of gaming and make your mark on millions of players worldwide! 🚀

🎥 Watch our office video to get an inside look at the great work environment you’ll join! Watch it here

Responsibilities

Be right in the heart of the community, engaging with players across Discord, Reddit, Facebook, and Instagram,
Create a space that’s positive, welcoming, and full of genuine interaction,
Actively listen to players, understand their concerns, and be their voice within the team,
Turn feedback into clear, actionable reports to help the team move fast and smart,
Work closely with QA and Product teams to identify, track, and resolve issues,
Use community data and trends to spot opportunities for growth and improvement,
Bring fresh energy to social media channels with timely, relevant content,
Keep everything on track with a well-structured content calendar,
Handle conflict and challenges with empathy, patience, and professionalism,
Use CMS and CRM tools to keep things organized behind the scenes.

Required Skills

A deep-rooted passion for FPS games and a strong grasp of their mechanics, culture, and player mindset,
Experience with Discord and major social media platforms,
Great communication skills, both written and verbal, and confidence in engaging with diverse audiences,
A proactive mindset with strengths in problem-solving, conflict resolution, and project management,
Attention to detail and strong organizational habits,
Bring both creativity and strategic insight to grow, nurture, and energize the community,
Comfort working both independently and in fast-paced team environments,
Curiosity, motivation, and a constant drive to improve,
Speaking Russian, Korean, or Portuguese is a plus.

Our Offer And Benefits

💰 Competitive net salary
💳 Meal Card
🩺 Private Health Insurance
📚 Monthly-based financial support for educational platforms
📈 Company equity: Share in the company to make you an owner, not just an employee
🎉 Birthday leave
🎁 Retention bonus
💼 Referral bonus
🌴 5 days of annual leave from the start date

Do you want to level up? Apply now! people@vertigogames.co

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