Senior Community and Social Media Manager

At Kwalee, we foster an environment where creativity and collaboration come together. Specialising in both the development and publishing of casual and hybrid casual games, we also bring our creative touch to publishing PC & Console titles, ensuring a diverse and exciting gaming portfolio.

By joining our talented team in Leamington Spa, you’ll be part of a space where ideas flow freely, innovation flourishes, and team spirit stays strong. We’ve found that when we’re all together, great things happen. With over 1 billion players already reached, your work will contribute to our shared mission of making the most fun games for the world's players.

Join the team!

Our PC & Console team are seeking a talented Senior Community and Social Media Manager to join the team based in Leamington Spa, working on-site 5 days a week.

Our Senior Community and Social Media Manager will be the leader of our Community & Social Media (CSM) Team in PC & Console Marketing. The role is responsible for managing the CSM team and evaluating their performance, delegating games and work to different teams and team members, planning and executing our social media and community strategies, preparing and posting social media content, and responding to questions from community members across social media, Steam, Reddit, and Discord for our PC and Console games and for Kwalee Gaming itself.

Role Responsibilities

• Create and deploy high-impact community and social media strategies, tactical plans, and campaigns to meet revenue goals and drive sales and wishlists across PC & Console titles.
• Manage the Community & Social Media team, evaluating performance through regular reviews, and managing the departmental budget, including purchase orders and spend justification.
• Set, track, and report on core KPIs weekly and monthly for all managed games to ensure progress towards objectives.
• Prepare and post engaging content (including long-form Steam announcements) across various platforms for Kwalee Gaming and its PC & Console titles, ensuring consistent awareness, advocacy, and engagement.
• Serve as the primary contact for players, leveraging social media to actively build and grow communities on platforms like Discord and Reddit.
• Collaborate with the Creative team to brief design assets and work closely with other Marketing teams to develop integrated, highly effective, and targeted campaigns.
• Pitch strategies and attend regular catch-ups with external developers to report on community and social media activity and progress.
• Provide technical and engaging participant support for livestreams, attend key gaming events (both on-site and remotely for social media support), and manage bespoke launch giveaways.

Required Skills/Experience

• Min. 4 years of experience working in community & social media management in the games industry.
• Experience in people management.
• Extensive experience in the planning and execution of community & social media strategies.
• Extensive experience in the managing of community & social channels for a core brand.
• Excellent copywriting skills.
• Working proficiency in Adobe Photoshop, DaVinci Resolve, and/or equivalents.
• Great organisational skills, prepared to learn new tools and techniques.
• A native understanding of written and spoken English.
• Good communication skills.
• A willingness to work flexibly to cover events outside of standard working hours.

Why Kwalee?

We believe in more than just a job—we’re committed to helping you thrive with a fantastic work-life balance and a range of great benefits! You’ll enjoy comprehensive medical cover, including dental and optical care, life assurance, and a solid pension plan. Plus, you’ll have 25 days of holiday to recharge, along with unlimited snacks and drinks to keep you energised throughout the day. Enjoy the benefits of an on-site gym, free parking, and convenient electric charging stations. We provide state-of-the-art equipment and plenty of career growth opportunities to set you up for success. And to keep things lively, we host seasonal events, regular townhalls, and share exclusive Kwalee merch. With our dog-friendly policy and a vibrant office atmosphere, there’s always something fun going on!

Our Commitment to Diversity & Inclusion

At Kwalee, we take pride in being an equal opportunity employer, where we believe that diversity and inclusion are essential to driving creativity. We are committed to creating a safe, welcoming, and supportive environment where everyone can thrive. Our culture is built on celebrating the diverse voices of our team members, fuelling innovation and strengthening our connection to our players. We are dedicated to advancing equity, diversity, and inclusion across all areas of life, including age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We recognise the importance of self-development, career progression, and well-being in retaining our talented team. At Kwalee, we celebrate individuality and encourage everyone to bring their authentic selves to work.