Credit Specialist

29 Minutes ago • 4 Years +
Customer Service

Job Description

TransUnion is seeking a Credit Specialist to join its go-to-market team. This role involves providing industry expertise in credit risk and affordability solutions, demonstrating their value to clients, and understanding customer needs. The specialist will deliver compelling sales presentations, support sales teams with product knowledge, and monitor market trends to refine strategies and contribute to product development.
Good To Have:
  • Ability to work collaboratively with partners and cross-functional teams to develop business opportunities.
  • Ability to think strategically and develop sales strategies to target specific markets, industries, or customer segments.
  • Demonstrable ability to analyse business opportunities effectively.
  • Experience using Salesforce or other CRM platforms.
Must Have:
  • Deep and comprehensive understanding of credit risk and affordability solutions.
  • Engage with customers to understand their needs and determine how TransUnion solutions can address them.
  • Deliver compelling sales presentations and demonstrations tailored to specific products or services.
  • Collaborate with sales teams, providing product knowledge and technical assistance during sales cycles.
  • Monitor market trends, competitor activities, and customer feedback related to credit solutions.
  • Minimum of 4 years experience within technical sales and/or market development roles.
  • Experience in credit risk strategy & scoring with a solid understanding of the Financial Service landscape and regulatory challenges.
  • Analytical skills to analyse sales data, market trends, and customer insights.
  • Strong communication skills for building relationships and delivering persuasive presentations.
  • Demonstrable ability to present confidently to clients.
  • Expert MS Office use.
Perks:
  • 26 days’ annual leave + bank holidays (increasing with service)
  • Global paid wellness days off + a bonus day off to celebrate your birthday
  • A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
  • Private health care + a variety of physical, mental and financial fitness wellbeing programmes
  • Access to diversity forums and communities

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What We'll Bring:

TransUnion is a major credit reference agency, and we offer specialist services in fraud & identity and credit risk management, affordability, decisioning and marketing. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We’re looking for a Credit Specialist to join our growing go-to-market team, where you’ll learn and help to provide industry expertise within our client engagement process in relation to credit risk and affordability solutions. The core part of the role will involve demonstrating and helping clients realise the value of these solutions in view of their critical business issues.

Day to Day You’ll Be:

  • Product/Service Expertise: You’ll have a deep and comprehensive understanding of the features, benefits, and applications of the credit risk and affordability solutions provide in the Financial Service markets.
  • Customer Engagement: Engaging with our customers to understand their needs, identify their pain points, and determine how credit risk, affordability solutions and insights can address their specific requirements. You’ll provide personalised recommendations and solutions, highlighting the unique advantages of our offerings.
  • Sales Presentations and Demonstrations: You’ll excel at delivering compelling sales presentations and demonstrations tailored to the specific product or service. You’ll be able to effectively showcase its functionality, performance, and benefits, using persuasive techniques to influence buying decisions. Our ideal candidate will be able to adjust and adapt their client engagement techniques as required.
  • Sales Support: Collaboration is key, and you’ll work with our sales teams and provide support by offering product knowledge, technical assistance, and guidance during complex sales cycles. You’ll work closely with our sales managers and representatives to address customer inquiries and objections effectively.
  • Market Analysis: Being able to monitor and keep up to date with the latest market trends, competitor activities, and customer feedback related to the and competitor credit solutions is essential. You’ll be able to gather vital insights to identify opportunities, refine sales strategies, and provide input for product development and enhancement. You’ll stay updated on industry trends, market dynamics, and competitive offerings to effectively communicate the value proposition to our potential customers.

Essential Skills & Experience:

  • Bachelors degree or equivalent.
  • Minimum of 4 years experience within technical sales and/or market development roles.
  • Experience in credit risk strategy & scoring with a solid understanding of the Financial Service landscape and regulatory challenges
  • Analytical skills: Specialists should be capable of analysing sales data, market trends, and customer insights to identify opportunities for growth and adjust sales approaches accordingly.
  • Strong communication skills: Excellent verbal and written communication skills are essential for building relationships with clients, delivering persuasive sales presentations, and effectively conveying information.
  • Demonstratable ability to present confidently to clients.
  • Expert MS Office use

Desirable Skills & Experience:

  • Ability to work collaboratively with partners and cross-functional teams to develop business opportunities
  • The ability to think strategically and develop sales strategies to target specific markets, industries, or customer segments is crucial for specialists
  • Demonstratable ability to analyse business opportunities effectively
  • Experience using Salesforce or other CRM platforms.

Impact You'll Make:

What’s In It For you?

At you will be joining a friendly, forward thinking global business.

As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

  • 26 days’ annual leave + bank holidays (increasing with service)
  • Global paid wellness days off + a bonus day off to celebrate your birthday
  • A generous contributory pension scheme + access to the Employee Stock Purchase Plan
  • Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
  • Access to our diversity forums and communities so you can get involved in causes close to your heart

– a place to grow:

If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.

We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:

At, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com

Interview & Hiring Process:

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies.

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