Customer Account Representative

As a Customer Account Representative at GG Media, you will be the primary contact for clients, ensuring their needs are met with precision. You will manage accounts, provide personalized support, and contribute to client satisfaction. This role is ideal for an organized, detail-oriented individual eager for professional growth within the company.

Must Have

• Manage and maintain client accounts, ensuring accuracy and satisfaction
• Communicate effectively with clients to resolve inquiries and provide support
• Collaborate with internal teams to ensure seamless service delivery
• Maintain detailed records and reports for client accounts
• Identify opportunities for process improvement and efficiency
• Strong communication and interpersonal skills
• Highly organized with excellent attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional attitude and commitment to delivering exceptional service
• Eagerness to learn and grow within the company

Perks & Benefits

• Competitive salary with growth opportunities
• Professional development and career advancement support
• Positive and collaborative work environment
• Skill-building and continuous learning initiatives
• Comprehensive benefits package

Company Description

GG Media is a forward-thinking event management company dedicated to delivering exceptional experiences that leave a lasting impression. Our team thrives on creativity, precision, and passion, working together to bring every event to life with excellence. We value professionalism, collaboration, and the growth of our team members as we continue to set the standard in the events industry.

Job Description

As a Customer Account Representative at GG Media, you will serve as a key point of contact for our clients, ensuring their needs are met with precision and care. You will manage accounts, provide personalized support, and contribute to the overall success and satisfaction of our clients. This role is ideal for someone organized, detail-oriented, and eager to grow professionally.

Responsibilities:

• Manage and maintain client accounts, ensuring accuracy and satisfaction
• Communicate effectively with clients to resolve inquiries and provide support
• Collaborate with internal teams to ensure seamless service delivery
• Maintain detailed records and reports for client accounts
• Identify opportunities for process improvement and efficiency

Qualifications

• Strong communication and interpersonal skills
• Highly organized with excellent attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional attitude and commitment to delivering exceptional service
• Eagerness to learn and grow within the company

Additional Information

• Competitive salary with growth opportunities
• Professional development and career advancement support
• Positive and collaborative work environment
• Skill-building and continuous learning initiatives
• Comprehensive benefits package