Customer Service in English
Job Summary
Job Description
- Excellent English communication skills.
- Attention to detail and compliance.
- Emotional intelligence.
- Responsibility and transparency.
Job Details
Descripción de la empresa
Playtech Lima es parte de Playtech - el mayor proveedor de software de juegos en línea del mundo que cotiza en el Mercado Principal de la Bolsa de Valores de Londres Playtech ofrece soluciones de vanguardia y valor agregado a los operadores de juegos líderes de la industria. Desde la creación de Playtech en 1999, nuestro enfoque se ha centrado en el desarrollo continuo. Playtech Lima representa el producto Playtech Live, y nuestros estudios contienen cientos de cámaras de última generación, transmitiendo en calidad HD premium, ofreciendo el streaming más rápido y el mayor up-time del mercado.
Descripción del empleo
Presentar los juegos en línea en INGLÉS de acuerdo con las indicaciones y protocolos de la empresa.
Garantizar el correcto funcionamiento técnico de los juegos en línea.
Proporcionar asistencia técnica a los usuarios de los juegos en línea.
Resolver cualquier problema técnico relacionado con los juegos en línea
Requisitos
Habilidades de comunicación y liderazgo de equipos
Atención al detalle y cumplimiento
Inteligencia emocional
Responsabilidad y transparencia
Dominio del inglés (Imprescindible)
Información adicional
Disponibilidad para trabajar PRESENCIAL en Magdalena del Mar o en Miraflores.
Disponibilidad para trabajar en horarios rotativos semanales.
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About The Company
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries
Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.
We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.
The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.
Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.
Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.
If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
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