Director - Program & Project Management

4 Hours ago • All levels
Program Management

Job Description

This role involves comprehensive program and project management, focusing on client relationship management, project oversight, and strategic planning. Key responsibilities include building strong client relationships, ensuring project delivery on time and within budget, coordinating with various teams, developing strategies for client engagement and business growth, monitoring performance, and preparing reports for senior management.
Must Have:
  • Building and maintaining strong relationships with clients to understand their needs and ensure their satisfaction.
  • Overseeing the planning, execution, and delivery of projects to meet client expectations and stay within budget.
  • Coordinating with various teams including marketing, IT, and customer service for seamless project execution.
  • Developing and implementing strategies to enhance client engagement and drive business growth.
  • Monitoring project performance and client satisfaction, making necessary adjustments to improve outcomes.
  • Preparing and presenting regular reports on project status, client feedback, and relevant metrics to senior management.

Add these skills to join the top 1% applicants for this job

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Client Relationship Management Building and maintaining strong relationships with clients to understand their needs and ensure their satisfaction with the services provided

Project Oversight Overseeing the planning execution and delivery of projects to ensure they meet client expectations and are completed on time and within budget

Team Coordination Coordinating with various teams including marketing IT and customer service to ensure seamless project execution and delivery

Strategic Planning Developing and implementing strategies to enhance client engagement and drive business growth

Performance Monitoring Monitoring project performance and client satisfaction and making necessary adjustments to improve outcomes

Reporting Preparing and presenting regular reports on project status client feedback and other relevant metrics to senior management

Job Segment: Program Manager, Project Manager, Relationship Manager, Manager, Management, Technology, Customer Service

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