Job Description
- Good knowledge of Linux
- Ensure availability and functionality of Thales In-Flight Entertainment Systems (IFEC) on equipped aircraft
- Work and communicate directly with customers and Airbus representatives
- Support aircraft technicians and administrative staff in all Final Assembly Lines (FAL)
- Troubleshoot potential software and hardware issues inside the aircraft, replace hardware if required
- Prepare installed Thales IFEC systems to meet customer expectations, manufacturer requirements, and company interests
- Hold an officially recognized technician qualification or bring at least five years of professional experience in IT systems and IT networks
- Demonstrate strong skills in hardware and software troubleshooting
- Mandatory network experience
- Apply technical analysis to identify and resolve non-conformities
- Communicate effectively in very good English and good German
- Show motivation, willingness to acquire new tasks, readiness to travel internationally, and a strong team spirit
We Say HI*
Service Technician (f/m/d)
At the site Hamburg #LI-HYBRID
(Ref. Nr. R0301788)
Thales is a global leader in cutting-edge technologies for defense, aerospace, cybersecurity, and digital identity.
Your mission as Service Technician:
- Ensure availability and functionality of Thales In-Flight Entertainment Systems (IFEC) on equipped aircraft
- Work and communicate directly with customers and Airbus representatives
- Support aircraft technicians and administrative staff in all Final Assembly Lines (FAL) by answering questions and completing required tasks
- Troubleshoot potential software and hardware issues inside the aircraft, replace hardware if required, and take further related tasks surrounding the industrial manufacturing and delivery process
- Prepare installed Thales IFEC systems to meet customer expectations, manufacturer requirements, and company interests
What we look forward to:
- Hold an officially recognized technician qualification or bring at least five years of professional experience in IT systems and IT networks, ideally in the aviation industry
- Demonstrate strong skills in hardware and software troubleshooting as well as mandatory network experience
- Apply technical analysis to identify and resolve non-conformities, with good knowledge of Linux as a desirable asset
- Communicate effectively in very good English and good German while collaborating with international teams
- Show motivation, willingness to acquire new tasks, readiness to travel internationally, and a strong team spirit
Thales invests more than €4 billion annually in research and development of key technologies such as artificial intelligence, cybersecurity, quantum, and cloud technologies.
In 2024, the Group generated revenues of €20.6 billion. With more than 83,000 employees in 68 countries, we open up future-oriented perspectives, enable individual career paths, and foster creative freedom. This is made possible through courage, diversity, and a strong commitment to shaping today’s complex challenges in a safer and more inclusive way. With our sustainable, values-based people management, we actively promote diversity.
Say HI* – Your Way to Us
When the signs of the times point to change, our international teams are ready to meet today’s complexity with the industry-leading technologies of tomorrow. Are you in? Your contact person, Lisa Ungemach, is already looking forward to receiving your online application via our career portal.
Lisa Ungemach - Talent Acquisition Partnerin - #LI-LU1
Lisa.UNGEMACH@thalesgroup.com
*Human Intelligence
