Field Service Technician, 1st Shift - Fort Myers, FL

This Field Service Technician role at Pentair in Fort Myers, FL, involves maintaining and repairing swimming pool heat pumps for residential and commercial clients. You will communicate directly with customers, schedule service visits, provide technical training, and resolve issues efficiently. The position requires managing service needs and coordinating with various operational groups to ensure timely and accurate service delivery. This field-based role is crucial for meeting customer demands and expanding Pentair's dynamic business in water solutions.

Must Have

• Communicate directly with customers to recommend spare parts, schedule service visits, and answer technical questions
• Provide training to customers and maintenance personnel on operation, spare parts requirements, and safety of equipment
• Track technical and service issues, and ensure all inquiries and issues are resolved completely, quickly, and efficiently
• Manage the service needs of the company in terms of scheduling resources and trips to meet the demands of our customers and partners
• Coordinate with management and other operational groups to ensure the accuracy and timeliness of service and training activities
• EPA certificate
• 3+ years of professional experience working in HVAC and/or equipment repair
• Ability to stand, walk, bend, reach, and twist at the waist
• Ability to lift up to 50 pounds from floor to waist consistently throughout shift

Good to Have

• Experience working with gas compression, refrigeration, gas recovery, and/or gas separation equipment
• Experience working with industrial equipment for renewable energy, agricultural, brewing, dairy, and/or food and beverage
• Experience working with technical equipment in military and/or heavy-industrial environments (e.g., oil and gas, refining, chemical)
• Demonstrated ability to understand, analyze, and execute process corrections and improvements for installed swimming pool heat pumps

Perks & Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• PTO after 1yr of employment
• 6 Paid holidays
• Sick Time: 4 hour per month (accrual)

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, helping people sustainably move, improve and enjoy water, life’s most essential resource. From our residential and commercial water solutions to industrial water management and everything in between, our 9,750 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.

This team contributes to our mission by maintaining and repairing swimming pool heat pumps in residential and commercial applications. In this field-based service role, you'll play a key part in helping us meet increasing customer demands while contributing to the expansion of this dynamic area of our business.

You will:

• Communicate directly with customers to recommend spare parts, schedule service visits, and answer technical questions.
• Provide training to customers and maintenance personnel on operation, spare parts requirements, and safety of equipment.
• Track technical and service issues, and ensure all inquiries and issues are resolved completely, quickly, and efficiently.
• Manage the service needs of the company in terms of scheduling resources and trips to meet the demands of our customers and partners.
• Coordinate with management and other operational groups (including internal and external customers) to ensure the accuracy and timeliness of service and training activities.

Key Qualifications:

• EPA certificate is required, at a minimum.
• 3+ years of professional experience working in HVAC and/or equipment repair.
• Experience working with gas compression, refrigeration, gas recovery, and/or gas separation equipment is preferred.
• Experience working with industrial equipment for renewable energy, agricultural, brewing, dairy, and/or food and beverage, as well as technical equipment in military and/or heavy-industrial (e.g., oil and gas, refining, chemical, etc.) environments will also be considered.
• Demonstrated ability to understand, analyze, and execute process corrections and improvements for installed swimming pool heat pumps.
• Must be able to stand, walk, bend, reach, and twist at the waist.
• Must be able to lift up to 50 pounds from floor to waist consistently throughout shift.

Compensation:

The hourly pay for this role is $21.00 – $24.00/hour, DOE. Opportunity for a rate increase after you are proficient in certain skills and have fulfilled training. Actual pay may vary depending on factors including but not limited to achievements, skills, and experience.

Shift:

• 1st Shift: 8:00am – 5:00pm, Monday – Friday
• Overtime and possible weekends if needed

Benefits:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• PTO after 1yr of employment
• 6 Paid holidays
• Sick Time: 4 hour per month (accrual)