IT Administrator - Fully Remote (Germany only)

SOFTGAMES is seeking a skilled and reliable IT Administrator to support its remote-first organization. This role focuses on managing cloud-based systems, securing devices via MDM, providing remote employee support, and improving internal processes through automation and AI. The administrator will oversee procurement, setup, and lifecycle management of company hardware, administer cloud services, and maintain security configurations. The position requires experience with MDM platforms, cloud-only infrastructures, macOS/Windows administration, and a passion for optimizing workflows.

Must Have

• Provide remote IT support for global employees.
• Manage MDM platform and enforce security.
• Oversee company laptop lifecycle management.
• Administer cloud services and SaaS tools.
• Implement and maintain security configurations.
• Develop internal automations.
• Maintain IT documentation.
• Experience with MDM platforms (e.g., Miradore, Jamf, Intune).
• Familiarity with cloud-only infrastructures and SaaS ecosystems.
• Strong macOS and Windows administration knowledge.
• Experience with device lifecycle management and procurement.
• Comfortable with security best practices.
• Experience with automation (scripting, integration tools, AI).
• Valid work permit for Germany.

Good to Have

• Experience with Google Workspace business administration.
• Familiarity with SOC 2, ISO 27001 or similar compliance frameworks.
• Experience with IT asset management systems.
• Experience building internal bots or AI-assisted workflows.

Perks & Benefits

• Remote-first or on-site in Berlin.
• Flexible working hours.
• Generous vacation regulation.
• Home office allowance.
• Further training opportunities.
• Modern office in central Berlin.
• Choice of MacBook Pro or Lenovo Laptop.
• Meal allowances.
• Wellness benefits (Virtual Yoga, Meditation).
• Monthly extra grant for home office electricity + internet costs.
• Company swag (Hoodies, Bags, Mugs).
• Twice-yearly offsite retreats.
• Team events (virtual Game Nights, Pub Quizzes, Team lunches).

SOFTGAMES is looking for a skilled and reliable IT Administrator who is passionate about supporting a modern, remote-first organization. As part of our Operations & Infrastructure team, you will help ensure a smooth, secure, and efficient technical environment for our globally distributed workforce.

We rely on cloud-based systems rather than on-premise servers, so your focus will be on managing our SaaS ecosystem, securing devices via MDM, supporting employees remotely, and improving internal processes through automation and AI-driven solutions.

As part of the team, you will enjoy a collaborative and structured environment with a strong focus on operational excellence, cybersecurity, and continuous improvement.

Applicants must already have a valid work permit for Germany. We do not offer relocation or visa sponsorship.

Your role:

• Provide remote IT support for employees across Europe and worldwide, ensuring smooth onboarding and ongoing assistance.
• Manage our Mobile Device Management (MDM) platform, enforce security configurations, and maintain device compliance.
• Oversee procurement, setup, distribution, and lifecycle management of company laptops and accessories.
• Administer and maintain our cloud services and SaaS tools, including identity management, access control, and license management.
• Implement and maintain security configurations across devices, accounts, and cloud platforms.
• Develop internal automations using online services, scripting, and AI tools to streamline common workflows and reduce manual overhead.
• Maintain clear documentation related to IT processes, security guidelines, and system configurations.
• Collaborate across teams to ensure a robust, scalable, and secure IT infrastructure that supports a fully remote organization.

Your profile:

• You are an organized and reliable IT professional with experience supporting distributed teams.
• You have practical experience with MDM platforms (e.g., Miradore, Jamf, Intune or similar) and enforcing security policies remotely.
• You are familiar with cloud-only infrastructures and SaaS ecosystems—SSO, identity management, access management, permissions, role structures.
• You have strong knowledge of macOS and Windows administration, including configuration, troubleshooting, and security hardening.
• You have experience with device lifecycle management, procurement processes, and asset tracking.
• You are comfortable working with security best practices and supporting company-wide compliance.
• You enjoy optimizing workflows and have experience with automation, whether via scripting, integration tools (e.g., Zapier, Make), or AI-powered solutions.
• You document well, communicate clearly, and enjoy improving internal processes.

Nice to have:

• Experience with Google Workspace business administration.
• Familiarity with SOC 2, ISO 27001 or similar compliance frameworks.
• Experience with IT asset management systems.
• Experience building internal bots or AI-assisted workflows.

Benefits:

Softgames is offering a great package including:

• Remote first - We have a flexible working setup. Either fully remote wherever you are or on-site in our modern office in central Berlin - You decide.
• Flexible working hours - Structure your working hours to your needs. No crunch, no overtime!
• Generous vacation regulation no matter where you are!
• Home office allowance - Working from home but something is missing? We offer a budget to make your home office as productive as possible.
• Further Training - Everyone at SOFTGAMES is offered training opportunities to strengthen their skills or learn something new!
• Studio - We’re a remote-first company but also offer a super modern office with state-of-the-art tech, based in the center of Berlin.
• Equipment - Choose between a MacBook Pro or Lenovo Laptop.
• Meal allowances - A monthly budget is additionally granted to be spent for your lunches.
• Wellness Benefits - Access to Virtual Yoga, Meditation, and more to stay healthy!
• Monthly extra grant for home office electricity + internet costs.
• Swag - Enjoy our stylish Hoodies, Bags, Mugs, etc.
• Offsite Retreats - Twice a year the entire company gets together to learn, share ideas, focus on the future, and celebrate our successes. Our events in general are epic but our off-site Retreat is one of a kind.
• Team events - We have virtual Game Nights, Pub Quizzes, Team lunches and much more

At SOFTGAMES, we value a diverse and inclusive work environment where everyone's ideas are heard and valued. Join our dynamic team and be part of the exciting world of mobile gaming. Apply now and let your expertise shine!

SOFTGAMES is the leading instant gaming company. We develop casual, truly social games that can be played instantly across all devices. Our hypersocial blockbuster game “Bubble Shooter Pro” became a global top grossing game on Facebook and is played by millions of people around the world every day. We partner closely with Facebook, Samsung and more to craft the next generation of instant games that billions of people can play together. SOFTGAMES is a remote first company and the home of around 100 people from all over the world. We believe in proactive, independent teams with the freedom to take initiative, challenge the status quo, and with the mission to build everlasting casual games for every platform.

At SOFTGAMES, we believe that different perspectives and background in our teams contribute to the quality of our work. We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion / worldview, disability, age as well as sexual orientation and identity.

Have we caught your interest? Then we look forward to your detailed application together with your salary expectations and earliest possible start date.