IT Support & Junior Admin (L1/L2)

We are looking for a versatile individual who is not afraid to connect a cable under a desk but also knows what to do when a server service goes down. You should be a technical enthusiast who will be our first line of help and a key support in infrastructure management, both internally and for clients. We seek a partner with a general IT overview, who enjoys solving end-user problems and wants to advance professionally in server and network administration. If you speak English, have logical thinking, are organized, and Google is your best friend for unknown errors, read on.

Must Have

• Ability to plan work day and prioritize tasks (time management)
• Absolute punctuality and reliability (meeting deadlines, appointments)
• Ability to solve problems independently and see tasks through to completion
• Communicative, patient, and willing to learn new technologies quickly
• Advanced knowledge of client OS (Windows 10, Windows 11)
• Basic orientation in Windows and Linux servers
• Understanding and diagnosing TCP/IP, DNS, DHCP, VPN
• Experience with Active Directory user management
• Ability to assemble PC, replace disk/RAM, connect peripherals
• English language proficiency at B2/C1 level
• Driving license B

Good to Have

• Experience with virtualization (VMware, Hyper-V)
• Basic knowledge of Linux (any distribution)
• Experience with ticketing systems (Jira, Asana, ServiceNow, etc.)
• Orientation in modern AI (Gemini, ChatGPT, Perplexity, Claude, etc.)

Perks & Benefits

• Exposure to diverse environments and technologies
• Knowledge development with top experts in networking, cybersecurity, servers, and innovative technologies
• Opportunity for professional growth from L1 support to System Administrator
• Access to modern technologies and server solutions
• Company laptop and mobile phone
• Company car for customer travel
• Training and certifications based on defined needs
• Informal and friendly work environment
• Attractive salary
• English language tutoring in company premises

Job Information

Job Description, Powers and Responsibilities

We are looking for a versatile individual who is not afraid to connect a cable under a desk, but also knows what to do when a service on the server goes down. You should be a technical enthusiast who will be our first line of help, but also a key support in infrastructure management, both internally and for our clients. We are looking for a partner who has a general overview in IT, enjoys solving end-user problems, but also wants to professionally move towards server and network administration. If you speak English, have logical thinking, are organized, and Google is your best friend when solving unknown errors, read on.

What will you do?

Your work will be varied - a mix between Helpdesk at L1 level and Administration at L2 level:

• User support: Solving everyday problems of internal and external clients (HW, SW, printers, mobiles) - in person and remotely.
• Workstation management: Installation and configuration of OS (Windows, macOS, Linux), MS Office and company applications.
• Server part: Basic administration of Windows Server environment.
• Networks: Basic network troubleshooting (why the internet, intranet is not working, VPN setup, router, switch configuration).
• Cloud & SaaS: User and license management in Microsoft 365 (Teams, Exchange, Outlook) and Google Workspace (Drive, Docs). Basic administration in Microsoft Azure (Entra ID/Azure AD).
• Development: System monitoring, backup and assistance with deploying new technologies.

What do we expect from you?

We are not looking for a senior architect, but a person with solid foundations on which to build.

• Time Management: Ability to independently plan your working day and prioritize tasks (knowing how to critically evaluate what is urgent and what can wait).
• Reliability: We require absolute punctuality (adherence to deadlines, meeting times and start of work is sacred to us).
• Ability to solve problems independently and see things through to completion.
• Communicative, patient and willing to learn new technologies quickly.

Technical knowledge:

• OS: Advanced knowledge of client OS (Windows 10, Windows 11) and orientation in Windows and Linux (at least at a basic level) servers.
• Networks: You understand concepts like TCP/IP, DNS, DHCP, VPN and can diagnose them.
• Active Directory: You know what it is and have experience with user management.
• HW: You know how to assemble a PC, replace a disk or RAM, connect peripherals.
• English language: Level B2/C1 (ability to communicate fluently, read documentation, or understand video tutorials).
• Driving license B: For the purpose of traveling to customers.

An advantage (not a condition) will be if:

• You have experience with virtualization (VMware, Hyper-V).
• You know the basics of Linux (regardless of distribution).
• You have experience with a ticketing system (Jira, Asana, ServiceNow, etc.).
• Orientation in modern AI (Gemini, ChatGPT, Perplexity, Claude, etc.)

What do we offer you?

• You will come into contact with various environments and technologies.
• Your knowledge will be developed by top people in areas such as networks, cybersecurity, servers and many other, especially innovative technologies.
• Space for professional growth - from L1 support to a full-fledged System Administrator.
• Access to modern technologies and server solutions.
• Company laptop and mobile phone.
• Company car for customer travel.
• Training and certifications according to defined needs.
• Informal and friendly environment.
• Attractive salary.

Employee benefits, perks

• English language tutoring in company premises

Information about the selection process

We ask applicants to carefully read the advertisement and critically evaluate their abilities. Please respond only if you are sure that you meet the stated requirements and this position is right for you.

We also require a cover letter to be attached to the CV, in which you summarize your previous experience in this area and state the reasons why you decided to apply to us.

We reserve the right to contact only candidates who meet the conditions and provide complete documents. The selection process will take place in the form of a personal interview at our company premises with the participation of the COO and CTO.

Employee Requirements

Candidates with education suitable for the position

High school with matriculation

Post-secondary/higher vocational education

University I. degree

University II. degree

Education in the field

IT, information technology, electrical engineering

Language skills

English language - Intermediate (B2) or Hungarian language - Intermediate (B1)

Other knowledge

Microsoft Office 365 - Advanced

Windows server administration - Advanced

IT support - Advanced

Remote support - Advanced

Technical support - Advanced

VMware - Basics

Microsoft Azure - Basics

Google Workspace - Basics

Driving license

B

Experience in position/area

5

Number of years of experience

5