IT Systems Administrator

Responsibilities

• Monitor server health and system performance to ensure uptime and reliability for critical building systems
• Perform routine server maintenance, including patching, updates and backups, with a focus on minimizing disruptions to critical operations
• Administer Windows server and Linux environments and related server applications
• Perform general technical troubleshooting and give consultation to development teams. Support incident discussion and resolution.
• Maintain detailed and accurate documentation on configurations, changes and standard operating procedures.
• Coordinate with vendors and service providers for software and hardware support
• Participate in incident response and emergency procedures related to studio building management systems
• Participate in capacity planning in regard to user hardware and software
• Coordinate and maintain local studio IT infrastructure and communications, collaborating with global IT and studio management on server room upkeep and building modifications
• Mentor junior IT sysadmin engineers
• Collaborate with international IT team in system development, testing and release
• Support network, security, and Linux teams in their operations
• Onboard and offboard users
• Provide support for users in all studio locations
• Manage inventory and assets
• Manage backup and storage infrastructure

Requirements

• Experience with ITSM
• Knowledge of Windows Systems (Client and Server)
• Experienced in Cloud infrastructure AWS/AZURE
• Experience with Intune deployment
• Troubleshooting skills
• Experience managing a virtualized infrastructure
• Experience with Google Workplace, Office365, Atlassian Suite
• Understanding of networking concepts (WAN,LAN,TCP/IP,VPN,VLAN)
• Ability to work flexible hours around infrastructure upgrades and migrations
• This is a full-time, on-site role, requiring your presence in the office to support collaboration

Nice to have

• Basic knowledge of public cloud environments like AWS, Azure
• Experience administering Dell server hardware
• Experience in automation and deployment tools
• Experience with version control systems (Git, Perforce)
• Experience with backup software (Commvault, Veeam, Netbackup)

What we offer

• An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
• An open, collaborative environment where ideas are welcome and encouraged
• A managerial team consisting of highly experienced game developers at the top of their fields
• Sharing hobbies and passions with like-minded colleagues
• Inclusive environment with many activities organized by the studios or the employees
• Commitment to making the best game possible for the fans, including listening to community feedback