Lead Systems Administrator
Job Summary
Job Description
- Manage sysadmin team (8+ engineers)
- Manage IT ticketing system & SLAs
- Office365 & Intune expertise
- Windows & Cloud Infrastructure (AWS/Azure)
- Virtualized infrastructure experience
- IT security knowledge & compliance
5 skills required
Job Details
Responsibilities
- Managing sysadmin operations team - 8+ engineers
- Managing the IT ticketing system, ensuring all tickets are assigned and tracked under SLA
- Manage Office365 environment, ensuring optimal setup, maintenance, and troubleshooting practices.
- Utilise Intune for mobile device management and application deployment across the organisation
- Onboarding and guiding new hires
- Training the sysadmin team on IT infrastructure/systems
- Manage and administer the local and global infrastructure
- Develop best practices and ensure documentation is up to date
- Provide expert technical support, guidance and training to team members and end-users
- Work closely with the IT management team on managing the IT Roadmap
- Participate in change management workflow
- Troubleshoot and remediate issues impacting server availability
- Manage backup and storage infrastructure
- Manage and maintain monitoring to ensure systems uptime and reliability
- Participate in infrastructure upgrades and migrations
- Ensure adherence to IT security standards and best practices
Requirements
- Experience with ITSM
- Knowledge of Windows Systems (Client and Server)
- Experienced in Cloud infrastructure AWS/AZURE
- Experience with Intune deployment
- Troubleshooting skills
- Experience managing a virtualized infrastructure
- Experience with Google Workplace, Office365, Atlassian Suite
- Understanding of networking concepts (WAN,LAN,TCP/IP,VPN,VLAN)
- Working hours flexibility around infrastructure upgrades and migrations
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About The Company
In 1996, in a small office in Ghent, Belgium, Larian Studios was born. Since then, our passion to create a world class video games has driven the Divinity series - six games that straddle multiple genres and defy expectations. Our first crowdfunded success, Divinity: Original Sin, won over 150 awards and nominations, and the recently-released sequel Divinity: Original Sin 2 launched with a 93 Metacritic rating, as well as over 160 awards (Including the Bafta for Best Multiplayer Game) and counting! Thanks to the success of these two games, our family has grown to over 400 people around the world, working in our Ghent, Quebec, Dublin, Kuala Lumpur, Guildford and Barcelona studios. Our latest title Baldur's Gate 3 released in 2023 to critical acclaim and is now listed among Metacritic's Must-Play games.
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