Live Project Coordinator (M/F/NB) – Franchise The Crew

Reporting to the Live Associate Producer, you will be responsible for ensuring the smooth running of Live operations and maintaining a high level of service quality for players, taking into account community expectations. Your main missions include managing the In-Game News calendar, tracking Live bugs, planning game maintenance, communicating with internal Ubisoft teams, organizing early access test phases with players, monitoring KPIs, and handling operational project management tasks.

Must Have

• Manage the In-Game News calendar and its integration into the game
• Monitor Live bugs in collaboration with LiveQA teams
• Plan and organize game maintenance
• Ensure liaison and communication with various internal Ubisoft teams for all subjects related to The Crew franchise
• Organize early access test phases with players, taking into account the needs and dependencies of the Production teams
• Monitor KPIs on your subjects and guarantee the quality of these indicators
• Handle operational project management tasks (organizing meetings, taking notes, reports, JIRA tracking, etc.) and report regularly to your manager
• Excellent command of English (oral and written)
• Ease of communication
• Passion for the video game sector, good knowledge of game production, especially GaaS/Live
• Ability to manage several subjects simultaneously, complexity management & prioritization
• Ability to work in a multicultural environment with diverse teams

Perks & Benefits

• Hybrid work model

Company Description

Play as a team, Race for excellence and Get creative ! At Ubisoft Ivory Tower, we are driven daily by these values since 2007, join us to work on our successful franchise The Crew as: Live Project Coordinator (M/F/NB).

Job Description

Reporting to the Live Associate Producer responsible for your skill development, you will be in charge of ensuring the smooth running of Live operations and maintaining a high level of service quality for players, taking into account community expectations.

Main missions:

• Manage the In-Game News calendar and its integration into the game
• Monitor Live bugs in collaboration with LiveQA teams
• Plan and organize game maintenance
• Ensure liaison and communication with various internal Ubisoft teams for all subjects related to The Crew franchise
• Organize early access test phases with players, taking into account the needs and dependencies of the Production teams
• Monitor KPIs on your subjects and guarantee the quality of these indicators
• Handle operational project management tasks (organizing meetings, taking notes, reports, JIRA tracking, etc.) and report regularly to your manager

Qualifications

• Excellent command of English (oral and written), ease of communication
• Passion for the video game sector, good knowledge of game production, especially GaaS/Live
• Ability to manage several subjects simultaneously, complexity management & prioritization
• Ability to work in a multicultural environment with diverse teams

Additional Information

Ubisoft is a global leader in video games, with teams around the world creating original and memorable gaming experiences, from Assassin's Creed to Rainbow Six to Just Dance and many more. We believe that diversity of perspectives advances both players and teams. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown!

We adopt a hybrid work model that helps you stay connected with your team and aligned with company priorities, while giving you the opportunity to maintain your work-life balance. Note that some roles are entirely office-based and are not eligible for hybrid work.

Consult this guide which aims to support you in your application, and discover our actions to encourage more diversity and inclusion.