Live Project Coordinator (W/M/NB) – The Crew Franchise

Reporting to the Live Associate Producer, you will ensure the smooth execution of Live operations and maintain a high level of quality service for players, while taking community expectations into account. Responsibilities include managing in-game news, tracking Live bugs, planning game maintenance, acting as a liaison with internal Ubisoft teams, organizing early-access testing, monitoring KPIs, and handling operational project management tasks like meeting organization and reporting.

Must Have

• Manage the In-Game News calendar and oversee their integration into the game
• Track Live bugs in collaboration with the LiveQA teams
• Plan and organize game maintenance operations
• Act as a liaison and ensure communication with various internal Ubisoft teams on all topics related to The Crew franchise
• Organize early-access testing phases with players, while adressing the needs and dependencies of the Production teams
• Monitor KPIs related to your scope and ensure the quality and reliability of these indicators
• Handle operational project management tasks (meeting organization, note-taking, reporting, JIRA follow-up, etc.) and provide regular updates to your manager
• Fluent in English (spoken and written), strong communication skills
• Passion for the video game industry, good knowledge of game production, particularly GaaS/Live services
• Ability to manage multiple topics simultaneously, handle complexity, and prioritize effectively
• Ability to work in a multicultural environment made up of diverse teams

Company Description

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Play as a team, race for excellence, and get creative! At Ubisoft Ivory Tower, we’ve been driven by these values since 2007. Join us to work on our successful The Crew franchise as a Live Project Coordinator (M/F/NB).

Job Description

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Reporting to the Live Associate Producer, who will support your skill development, you will be in charge of ensuring the smooth execution of Live operations and maintaining a high level of quality service for players, while taking community expectations into account.

Main responsibilities:

• Manage the In-Game News calendar and oversee their integration into the game
• Track Live bugs in collaboration with the LiveQA teams
• Plan and organize game maintenance operations
• Act as a liaison and ensure communication with various internal Ubisoft teams on all topics related to The Crew franchise
• Organize early-access testing phases with players, while adressing the needs and dependencies of the Production teams
• Monitor KPIs related to your scope and ensure the quality and reliability of these indicators
• Handle operational project management tasks (meeting organization, note-taking, reporting, JIRA follow-up, etc.) and provide regular updates to your manager

Qualifications

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• Fluent in English (spoken and written), strong communication skills
• Passion for the video game industry, good knowledge of game production, particularly GaaS/Live services
• Ability to manage multiple topics simultaneously, handle complexity, and prioritize effectively
• Ability to work in a multicultural environment made up of diverse teams

Additional Information

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Check out this guide to help you with your application, and learn about our actions to encourage more diversity and inclusion.