Location Support Specialist

6 Months ago • 1-3 Years • Customer Service

Job Summary

Job Description

The Location Support Specialist is responsible for supporting building maintenance for Life.Church facilities, including the Central building, YouVersion building, LifeKids, and Edmond campus. This role also addresses staff member office needs to align with ministry goals and assists in the setup of Life.Church events. Key responsibilities include handling ticket needs for locations and staff, performing visual inspections for improvements, providing facilities maintenance, assisting with space management, collaborating with teams, and setting up/tearing down for events. Building and maintaining relationships with vendors and staff is crucial for excellent service delivery. The specialist utilizes their skills to achieve outcomes that support Life.Church's mission of leading people to become fully devoted followers of Christ.
Must have:
  • Address ticket needs of location and staff
  • Exhibit excellence through visual inspections
  • Provide facilities maintenance
  • Assist in space management and organization
  • Collaborate with Central and campus teams
  • Provide event setup and teardown assistance
  • Build professional relationships with vendors
  • Act as on-site contact for vendor visits
  • Excellent verbal, written, and interpersonal communication
  • Effective multi-tasking, time management, and follow-up
  • Ability to explain detailed processes clearly
  • Self-motivated with initiative and problem-solving skills
  • Strong guest relations and hospitality skills
  • High School Diploma or GED
Perks:
  • Paid parental leave (maternity, paternity, adoption)
  • Generous employer-paid leave (vacation, sick time)
  • Comprehensive Medical, Dental, and Vision insurance
  • Life insurance policy (2x annual salary at no cost)
  • Short-Term and Long-Term disability coverage (100%)
  • Wellness and mental health benefits
  • Generous 401(k) retirement plan (up to 12.5% contribution)
  • Annual development dollars ($160) for professional growth
  • Casual dress and work environment

Job Details

The Location Support Specialist is primarily responsible for supporting maintenance for Life.Church buildings, including the Central building, YouVersion building, LifeKids, and Edmond campus. This role will also support staff member office needs to support ministry goals. The Location Support Specialist will also assist in the setup of Life.Church events. This role will build and maintain relationships with outside vendors and Life.Church staff members to serve with excellence. This role utilizes their skillset to deliver outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ. 

At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity.  It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. 

What You’ll Do

    • Address ticket needs of the location and staff, including LifeKids and StaffKids.
    • Exhibit excellence and improvements through visual inspections of the building and grounds.
    • Provide facilities maintenance as needed.
    • Assists in space management and organization within the campus.
    • Engage in active collaboration and partnership with both Central and campus teams.
    • Provide setup and teardown assistance for Life.Church events, as needed.
    • Build strong, professional relationships with third-party service providers and vendors.
    • Act as the on-site point of contact during vendor visits, providing support and oversight.

Skills Needed to Succeed

    • Excellent verbal, written, and interpersonal communication skills in order to maintain relationships and partnerships 
    • Effective at multi-tasking, time management, and follow up in order to meet committed timelines
    • Clearly explain complicated and detailed processes 
    • Ability to self-motivate, take initiative, make independent decisions, and problem-solve
    • Strong guest relations and hospitality skills
    • High School Diploma or GED
    • 1-3 years of related experience
Benefits We Offer
Paid parental leave, including maternity, paternity, and adoption leave.
Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. 
Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. 
Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. 
Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health. 
Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment! 
$160 annually in development dollars for team members to invest in their professional growth. 
Casual dress and work environment.

Our Beliefs, Culture, and Commitment to Diversity
At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only. 

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