Logistics Specialist

The Logistics Specialist at eBay will be responsible for monitoring and improving cross-border e-commerce logistics, including visualizing international logistics flows, analyzing costs, lead times, and delivery quality, and coordinating with delivery partners. The role also involves monitoring customs clearance for inbound cargo to Japan, managing 3PL partners, and planning and promoting new logistics projects and solutions.

Must Have

• Monitor and plan cross-border e-commerce logistics improvements
• Visualize international logistics flows and monitor KPIs
• Propose improvements based on cost, lead time, and delivery quality analysis
• Implement measures with delivery partners and internal teams
• Monitor customs clearance for Japan inbound cargo
• Understand customs procedure progress and challenges
• Detect and resolve customs delays/risks early
• Ensure compliance with customs laws and requirements
• Manage 3PL partner contracts and operations
• Review 3PL operational quality, SLA, and costs
• Analyze and resolve 3PL-related troubles
• Plan and introduce new logistics solutions and delivery schemes
• Coordinate with stakeholders and manage projects
• Formulate and execute service expansion measures

Good to Have

• Proactive in problem-solving

Monitoring and Planning Improvements for Cross-border E-commerce Logistics

• Visualization of international logistics flows and KPI monitoring
• Proposing improvements through analysis of costs, lead times, and delivery quality
• Implementing measures in cooperation with delivery partners and internal teams in each country

Monitoring Customs Clearance for Inbound Cargo to Japan

• Understanding the progress and challenges of customs procedures
• Early detection of customs delays/risks and corrective actions
• Confirmation of compliance with relevant laws and customs requirements

3PL Partner Management

• Contract and operational management with warehouse and delivery contractors
• Regular review of operational quality, SLA, and costs
• Root cause analysis and corrective actions for troubles

New Project Planning and Promotion

• Planning and introduction of new logistics solutions and delivery schemes
• Coordination with internal and external stakeholders and project management
• Formulating and executing measures for service expansion

Desired Candidate Profile:

• Individuals with basic knowledge of international logistics and cross-border e-commerce, who are proactive in problem-solving
• Coordination skills and communication ability with multiple departments and external partners
• Logical thinking ability to derive improvement measures based on data analysis