Major Incident Management

2 Days ago • 6-10 Years

Job Summary

Job Description

Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. They install, maintain, patch, upgrade and continuously improve the operating environment. Provides maintenance and support for all systems in scope, installs, configures, and tests operating systems, troubleshoots and conducts incident resolution, liaises with other IT teams and 3rd party vendors. Develops and executes plans for patching, maintains security, backup, and redundancy strategies, Develops capabilities on emerging technologies, defines processes, conducts compliance and quality checks, and identifies opportunities for improvements and efficiencies.

Job Details

Job Description

Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. They install, maintain, patch, upgrade and continuously improve the operating environment.

Job Description - Grade Specific

Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers.  Provides maintenance and support for all system in scope, installs, configures, and tests operating systems, troubleshoots and conducts incident resolution, liaise with other IT teams and 3d party vendors Develops and executes plans for patching, maintains security, backup, and redundancy strategies, Develops capabilities on emerging technologies, defines processes, conducts compliance and quality checks, and  identifies opportunities for improvements and efficiencies​

Skills (competencies)

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About The Company

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.


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