Manufacturing Install Coordinator

12 Minutes ago • 5-10 Years

Manufacturing

Job Description

Applied Materials is a global leader in materials engineering solutions. This role, Manufacturing Install Coordinator, acts as a technical liaison between field and factory, responsible for technical support, system installation, and improvement programs. Key duties include driving configuration accuracy, analyzing BOMs, performing validation inspections, monitoring manufacturing progress, and leading failure analysis activities. The coordinator will also analyze operational data, build customer satisfaction, and manage project deliverables, contributing to reducing installation and warranty costs through proactive issue resolution and continuous improvement.

Good To Have:

Experience in semiconductor industry - Wafer fab equipment installation / process development or similar electromechanical equipment.
Preferably CVD equipment experience.

Must Have:

Act as technical liaison between field to factory manufacturing process.
Responsible for technical support, system installation, improvement programs and upgrades.
Drive accuracy of customer shipped configuration and BOMs.
Ability to analyze Bill of Materials (BOM) and work on change control processes.
Perform Validation Inspection (MVI) for specific customer tools.
Monitor factory’s manufacturing progress and alert stakeholders.
Lead and participate in Failure Analysis (FA) activities.
Contribute to reducing tool installation and warranty costs.
Analyze operational data; develop and implement recommendations.
Builds and maintains customer satisfaction through clear, consistent communication.
Prepare project plan and coordinates project deliverables.
Document and mitigate non-conformance repeats.
Functional expertise and broad company knowledge.
Working knowledge of production system SAP, iOMS.
Good knowledge of mechanical, electrical, pneumatic & vacuum and process testing.
Knowledge of manufacturing methods & commodities.
Reasonably good experience in Project Management.
Bachelor’s degree in engineering or a related field.
5 - 10 years of experience working on Semiconductor equipment.
Strong independent work ethic.
Willing to travel 30% ~ 35% of the time.

Perks:

Competitive and comprehensive total rewards program.
Supportive work culture for learning, development, and career growth.
Employee Assistance Program, meditation, family support resources, and travel insurance for wellness.
Free career development, mentoring programs, technical and professional courses.
Worldwide "Giving" program with employee contribution matching by Applied Materials Foundation.

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Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities:

Act as technical liaison between field to factory manufacturing process.
Responsible for related technical support aspects at a specific customer: escalation, system installation, improvement programs and upgrades.
Involves in upfront Configuration accuracy Review Meeting (CaRM) and Non-Standard Request (NSR). Drive accuracy of customer shipped configuration and BOMs (bill of Materials).
Ability to analyze Bill of Materials (BOM) and work on change control processes including Non-Standard Request (NSRs) or Engineering Change Orders (ECOs).
Perform Validation Inspection (MVI) for specific customer tools that is part of the Tool Readiness Assessment (TRA) process.
Monitor factory’s manufacturing progress and alert stakeholders for critical actions.
On-site presence at customer site to gain understanding of customer specific needs, system installation risk, manufacturing related non-conformances.
Lead and participate in Failure Analysis (FA) activities to identify and resolve long-term technical issues. Contribute to reducing tool installation and warranty (I & W) costs through proactive issue resolution and continuous improvement initiatives.
Analyze operational data; develop and implement recommendations.
Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge. Consistently able to operate in high pressure or ambiguous situations. Solicits customer feedback.
Prepare project plan and coordinates the attainment of project deliverables from planning to implementation. Maintains matrix for process improvements.
Document and mitigate non-conformance repeats.

Functional Knowledge

Require functional expertise, broad company knowledge (how own area integrates with others) and additional industry or business knowledge.
Has working knowledge of production system SAP, iOMS.
Demonstrate good knowledge of mechanical, electrical, pneumatic & vacuum and process testing.
Knowledge of manufacturing methods & commodities as related to product and cost structure.
Reasonably good experience in Project Management.
Experience in semiconductor industry - Wafer fab equipment installation / process development or similar electromechanical equipment is preferable

Requirements:

Bachelor’s degree in engineering or a related field.
5 - 10 years of experience working on Semiconductor equipment – either in manufacturing or as field/technical service. Preferably CVD equipment.
Applies general knowledge of business developed through education or experience.
Strong independent work ethic.
Willing to travel 30% ~ 35% of the time, with trips lasting a minimum of two weeks.