Observability Platform Engineer

ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers!!

ROLE SUMMARY:

We are investing in observability and event intelligence at LSEG and want you to be part of it! As a key player in our Observability organization, you’ll help us deliver reliable, intuitive tools that help engineering teams to deliver their best work. As we work to embed observability as a core practice across the organization, we’re looking for someone who will collaboratively participate in this pursuit.

You’ll be joining our Observability platform team within I&C Digital Operations, as a Senior Observability & Event Intelligence Engineer focusing on Datadog and/or other observability tools within our Observability team in Hyderabad.

This team builds and manages LSEG’s Observability platform, works with all Cloud platform teams, Tooling teams, Application teams and Operations teams to understand the requirements, refine them, and prepare strategic, standardized, and cost-optimized ways to develop new features and deploy to production as quickly as possible for application teams to use.

WHAT YOU'LL BE DOING:

• Enforce governance, standards, and platform reliability.
• Control identity, access, and RBAC policies.
• Connect workflows with change, incident, and problem management.
• Assess and implement new features, costs, and risks.
• Deliver self-service onboarding, offboarding, and use cases.
• Manage platform limits and enforce guardrails.
• Provide L3 support and advanced troubleshooting.
• Bridge vendor engineers with internal technical teams.
• Develop and implement features for LSEG’s Observability platform.
• Standardize and automate processes to enhance efficiency and adherence to modern SDLC practices.
• Collaborate with internal teams to integrate with systems, platforms, and tools, developing SOPs for support.
• Automate provisioning and integration using Infra as Code practices with Terraform, Python, and REST APIs.
• Build and maintain CI/CD pipelines for platform feature delivery.
• Explore new observability products, conduct proof of concepts, and create roadmaps for implementation.
• Optimize the usage and cost of the Observability platform by strategizing with platform and application teams.

WHAT YOU'LL BRING:

• Demonstrable experience in Technology Development with robust exposure to cloud environments.
• At least 2 years’ experience with observability platforms (Datadog, Splunk, Dynatrace or similar).
• Strong proficiency in GitLab, Terraform, Python, CI/CD and shell scripting.
• Good understanding of ITSM, ITIL, and Agile/Scrum methodologies.
• Proven expertise in developing monitoring, logging, and observability standards scalable across hundreds of application teams in a cost-optimized manner.
• Strong cloud knowledge, particularly in Azure followed by AWS.
• Experience with platforms like New Relic, Grafana-Prometheus is also beneficial.
• Demonstrable experience in integrating systems, metrics, logs and applications with monitoring and APM tools, and building real-time dashboards and analytics.
• Strong collaboration and communication skills are essential for working with various internal teams and partners.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

HOW TO APPLY?

If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us.

If there is nothing that currently suits you, feel free to send us your Resume/CV

About Us

LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.

Our organisation

Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions

Where we work

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more

Our people

Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.