Operations Coordinator (FTC)

11 Minutes ago • 3 Years +
Operations

Job Description

As the Operations Coordinator, you’ll play a central role in ensuring the smooth day-to-day running of the studio. From facilities and health & safety to events and operational processes, you’ll help create a safe, efficient, and welcoming environment where our team can thrive. This is a fixed term contract and part time applications welcome. This is an office-based role in our Leamington Spa studio. You will be customer-focused, supporting and maintaining an excellent working environment, identifying and resolving building defects, overseeing contractors, and assisting with event organization and team member logistics.
Good To Have:
  • Conducting research, compilation of data and report generation.
Must Have:
  • Ensure excellent customer experience and responsive support.
  • Maintain an excellent working environment for all team and visitors.
  • Scope office improvements, gather requirements, source suppliers, and manage logistics.
  • Identify and resolve building defects, maintenance issues, and health & safety risks.
  • Oversee contractors and services, ensuring competitive pricing and high service levels.
  • Support and collaborate on event organisation for smooth and memorable company events.
  • Manage logistics and processes for onboarding and employing team members.
  • Anticipate team needs and proactively improve the office environment.
  • Deliver high-quality work independently, seeking guidance on complex challenges.
  • Create and maintain clear documentation for studio processes.
  • Effectively manage projects and tasks, meeting deadlines and quality standards.
  • Be open to feedback and motivated to continuously learn and grow.
  • Communicate effectively with colleagues and customers.
  • Be a natural problem solver, adept at troubleshooting unique issues.

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As the Operations Coordinator, you’ll play a central role in ensuring the smooth day-to-day running of the studio. From facilities and health & safety to events and operational processes, you’ll help create a safe, efficient, and welcoming environment where our team can thrive. This is a fixed term contract and part time applications welcome. This is an office-based role in our Leamington Spa studio.

Third Kind Games - a Virtuos Studio, is a world-class co-development games studio. Third Kind Games was founded in 2016 by a team of nine former Activision veterans and became a Virtuos Studio in 2024. Our studio is based in Royal Leamington Spa and we also have remote studios in Poland and Spain.

Our three studios have been built on the same original spirit and values since our beginning. We work with some of the biggest names in the games industry, such as Blizzard, Amazon and Microsoft. We’re proud of our track record working on critically acclaimed games and franchises. We are also setting new benchmarks for creativity in the games industry, driving technical expertise in programming alongside Art innovation.

We are always expanding and we are looking for others to join us as Third Kinders.

What is it like to be a Third Kinder?

We are a diverse team of people. We are collaborative, open-minded creatives who embrace ideas and knowledge from everyone in our team, with the aim of developing and inspiring ourselves, our projects and our games.

Work life balance and flexibility are very important to us and our team. At TKG we offer a place where our team can be their most creative, imaginative and confident selves. We want all of our team to feel valued, appreciated, and free to be who they are at work. TKG recently received a GOLD Award in Mind Charity’s Workplace Wellbeing Index, recognising our dedication to our team’s mental health and wellbeing.

Role Overview

###### You enjoy

  • Being customer focused, you will go the extra mile to ensure a responsive and excellent customer experience.
  • Supporting and maintaining the management of an excellent working environment for all our team and visitors.
  • Scoping of office improvements and renovations, working with internal stakeholders to gather requirements, source suppliers, and manage project logistics.
  • Identifying building defects, maintenance issues, and health & safety risks, ensuring they are resolved quickly and effectively.
  • Overseeing contractors and services (cleaning, maintenance, energy, recycling, etc.), ensuring competitive pricing and high service levels.
  • Supporting and collaborating with our office team on event organisation, helping create smoothly run, fun, and memorable company events.
  • Being responsible for the logistics and processes for onboarding and employing team members.
  • Supporting and collaborating with our office team to ensure office areas are welcoming and well presented for our team and visitors.

What we are looking for from a Third Kinder

###### You would:

  • Anticipate the needs of the team and identify opportunities to improve the office.
  • Provide an excellent and pro-active response to team members, going the extra mile to ensure a positive experience.
  • Support with company events, helping with planning, setup, and making sure everything runs smoothly for the team.
  • Be an active part of the office team, helping keep operations on track and stepping in wherever you’re needed.
  • Have a solid foundation in coordinating operations, whilst delivering high quality work independently, seeking guidance only on more complex challenges.
  • Create and maintain clear documentation to support studio processes.
  • Effectively manage medium sized projects and tasks, ensuring deadlines and quality standards are met.
  • Be open to feedback, using it to continuously improve performance and processes.
  • Have the motivation to learn from your peers and grow your skill set.
  • Be adept at communicating with colleagues and customers to work well as part of the team.
  • Be a natural problem solver and enjoy troubleshooting unique issues.

Skills you need

  • 3+ years of proven experience in an equivalent or similar operations role.
  • Experience using technology platforms to solve problems, analyse data, and improve processes.
  • Proficient with Word, Excel, and other IT systems; comfortable with data entry and reporting.
  • Excellent organisational skills, with the ability to prioritise tasks effectively.
  • Strong presentation skills and confidence communicating with colleagues at all levels.
  • A natural problem solver with a proactive mindset and motivation to take on new responsibilities.
  • Supportive and patient, contributing to a positive and inclusive working atmosphere.
  • Adaptable and personable, you will have good people skills.
  • Willing to take on extra tasks when needed to ensure goals are achieved.
  • Excellent written, verbal and presentation skills.

Skills it would be great to have

  • Conducting research, compilation of data and report generation.

If you think this is the role for you please send us your CV and an introductory email, which helps us to get to know you better. We aim to respond to your application within 2 working days.

Usually we will conduct a telephone interview, prior to any face to face or virtual interviews.

If you experience an error submitting your application, please email us at recruitment@thirdkindgames.com.

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