Outlet General Manager

1 Month ago • All levels

Job Summary

Job Description

The Outlet General Manager will be responsible for leading and driving the vision of Mondrian Doha's food and beverage outlets. This includes coordinating and supervising outlet operations, maintaining profitable departments with high-quality products and service levels. Key responsibilities include promoting outlet business, managing relationships with F&B partners, ensuring compliance with regulations, directing bar staff, upholding uniform and grooming standards, communicating effectively with staff, monitoring departmental performance against budgets, maintaining inventory, generating revenue through events, ensuring a dynamic guest experience, monitoring service and product quality, collaborating on staff scheduling, providing ongoing training, coordinating menu sponsorships, and acting as a liaison with Engineering and Housekeeping departments. The role also involves interviewing and assessing employee performance.

Must have:

Coordinate and supervise outlet operations
Maintain high quality products and service levels
Promote outlet business and increase contacts
Ensure compliance with health and sanitation regulations
Manage and direct bar employees
Uphold uniform and grooming standards
Monitor departmental performance against budgets
Maintain proper inventory
Generate revenue through events
Ensure a dynamic guest experience
Monitor quality of service and product
Instruct staff in training

Good to have:

Maintain professional business relationships with 3rd party F&B partners
Coordinate menu sponsorship deals and product placement
Act as liaison with Engineering and Housekeeping
Interview employees and provide input on talent selection
Assess employee performance and provide feedback

6 skills required

required for this role

Add these skills to join the top 1% applicants for this job

Job Details

Company Description

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job Description

What do we expect from you?

Under the general guidance of the Director of Food & Beverage or any other authorized by the management, ensuring that all guests have an Engaging, Dynamic Experience. Lead and drive Mondrian Doha’s vision by ensuring that all F&B employees consistently use the established tools. Responsible for coordinating, supervising and directing outlet operations, while maintaining a profitable department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

How your day looks like?

Promote outlet business and continually increase database contacts
Maintained professional business relationship with all 3rd party F&B partners
Ensure the outlet ethos is in line with Mondrian standards are consistently maintained
Ensure and promote compliance with all local liquor, health and sanitation regulations
Manage and provide direction to all bar employees on the floor during shifts and events
Hold staff accountable to uphold uniform and grooming standards to the highest level
Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
Monitor departments performanceｪ respect to the Outlet budgets
Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
Seek out and produce events to generate revenues for the property
Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
Consistently monitor quality of service and product delivered on property
Collaborate on needs of departmental staff scheduling
Instruct staff in on-going training to uphold service standards
Coordinate menu sponsorship deals and menu product placement
Act as the direct liaison to the Engineering and Housekeeping Departments in regards to maintenance of the property’s functionality and overall look.
Interview employees and provide input on talent selection
Assess employee performance and provide feedback annually and throughout the year